Categories
Software Intensive Networks

Making smarter network investment decisions

Build an open-source network capacity planning framework to accelerate the network decisions by 3X

The network complexity of the service providers in the connectedness industry is ever increasing. The introduction of 5G on top of legacy 2G and 3G networks, coupled with increasing customer expectations, imposes tremendous pressure on the service providers. They often struggle with complex networks, dissimilar data, and inefficient visualization of the inventories, which impacts network capacity planning. Some of the main challenges in conventional network capacity planning are:

  • Increasing inefficiencies in network planning due to rapid network expansions and complex networks
  • Difficulty in visualizing and monitoring the networks and their components due to the rapid expansion of networks
  • Difficulty in consolidating data, as the service provider’s network inventory data is scattered and retrieved from different types of vendor network equipment
  • Increased licensing, hardware, and customization costs for the service providers who use COTS products for network visualization

These challenges impact the service provider’s operations leading to ineffective network capacity planning, delays in new network design and rollout, and inefficient network and resource utilization.

While many service providers depend on COTS products to address these challenges in the unified visualization and capacity planning process, it is recommended to consider an open-source approach that enables efficient and cost-effective capacity planning.

Fig. Build an open-source framework to ease and accelerate network capacity planning decisions


The introduction of 5G on top of legacy 2G and 3G networks, coupled with the increasing customer expectations imposes tremendous pressure on the service providers.

    Authors:
  • Murugan Chidhambaram
  • Hari Ganesh
  • Priyanka Ravindran
  • Neha Sehgal
Categories
Software Intensive Networks

Building high-speed internet for seamless digital experiences

Leverage Zero-touch Service Assurance Framework to proactively detect and auto resolve broadband connectivity issues

‘Being Connected’ is a human necessity. Today, the availability of high-speed internet plays a crucial role in accelerating connectedness in our lives. People from across the length and breadth of the globe stand to benefit personally and professionally from a reliable internet connection.

As a result, there is explosive growth in the number of internet users, which is bound to increase in the future.

Speeds that were good enough yesterday are insufficient to support the requirements of today. Businesses, thus need to step up their game and provide a rich broadband service. By failing to do so, they will not be able to catch up with customers’ evolving expectations, causing frustration and dissatisfaction. Customers may also switch to another business offering broadband services with better quality and speed.

Businesses can ensure a reliable and undisrupted high-speed broadband service by adopting the ‘Zero-touch service assurance’ framework. This framework enables continuous remote monitoring to detect connectivity issues proactively and provide automated resolutions.


High-speed broadband supported by the ‘Zero-touch Service Assurance’ framework accelerates connectedness in our lives.

The 4 magic components of the ‘Zero-touch Service Assurance’ framework are

  1. Intelligent Insights Engine- Monitors the customer’s speed data on an hourly basis to detect any speed issues
  2. Diagnostic Engine- Buckets the issues into different categories. Auto-tickets are created for issues that cannot be auto-resolved
  3. Auto Resolution Engine- Executes autonomous actions like modem reboot or port bounce to quickly fix the speed issues
  4. Dashboard- Provides a real-time view of highly impacted customers, remediation steps, performance, percentage improvement in speed, outages, current and historical issues