SERVICE / Data Modernization & AI

Take the lead with Data Modernization & AI

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Migrate data & business logic to cloud 3X faster & transform code with GenAI-powered assistants. Get DataStreak.AI!

Overview

Siloed data & legacy systems resisting AI adoption are the biggest hurdles to enterprise modernization.

Leverage Prodapt’s Data Modernization & AI suite to engineer enterprise data platforms at scale, leverage proven use cases, and fast-forward towards becoming an AI-powered organization with a configurable Team-as-a-Service solution.

75%By 2027, 3/4ths of analytics will be contextualized for intelligent applications through GenAI

50% Half of data analysts will be retrained as data scientists, and data scientists will shift to AI engineers.

DM & AI differentiators

Data

Industry Aligned

Audit and Recommendations

Unified View of customer, NW & Biz Ops Data

existing

Guaranteed Dev
timeline reduction

Regulatory & compliance readiness

40+ PB of data
Cloudified & Modernized

Regulatory & compliance readiness

Recognized as Telecom expert by GCP, AWS, Snowflake & more

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Industry Outlook 1/3

Pre-built, Scalable Solutions

  1. Most AI use cases struggle to go beyond the PoC stage. The Telecom & Tech industries needs scalable solutions that can quickly move from concept to production.
Industry Outlook 2/3

E2E solutioning

  1. Enterprises need future-proof solutioning. With rapid AI innovation, they need deployments that will survive new advancements across SDLC, CX, IT/Networks, & Support Ops.
Industry Outlook 3/3

Unified data models

  1. Enterprises need 'One Data' solutions with reusable architecture, accelerated ingestion, data model, and standard KPI library Data Modernization & AI differentiators.
  1. 1. AI Use Case Factory
  2. 2. Data Engineering
  3. 3. AI Platform & Integrations
  4. 4. AI squads
Service OFFERINGS 1/4

An expanding AI Asset repository comprising proven AI agents and use cases tailored to address specific business challenges and opportunities across the Telecom & Technology value chain

  1. Enhanced CX, Sales & Monetization

    Drive enhanced customer engagement & satisfaction with improved experiences across order-to-cash, assurance and beyond. Drive campaign effectiveness, making billing transparent, less dispute-prone and seamless. Automate Detection of customer sentiment on social media and contact centers, auto-initiate tickets and enhance CX .

  2. Intelligent Network Management

    Combine Prodapt’s Telecom industry expertise and AI’s predictive powers to drive network planning, design, capacity forecasting, fault prediction, and initiate closed-loop remediation to push your network towards the ‘Self-Healing’ status. Automate device outage prediction and dispatch truck rolls in advance to deliver disruption-less connectivity.

  3. Accelerated SDLC & BI

    Streamline and accelerate your software development lifecycle with GenAI-powered SDLC assistants across software design, build, review & release phases.

  4. Gen AI-powered data insights

    Leverage Prodapt's Gen AI-driven solution AskBI to set business and functional context, draft rules & logic, and query a cloud-hosted database for actionable insights across customer and business operations, billing, network management and more.

  5. Customer Insight from cloud-engineered AI models

    Obtaining customer insights can be challenging without efficient data processing tools. Leverage Amazon Sagemaker to create cloud-engineered AI models and get deep insights into customer behavior, preferences, and trends, enabling targeted marketing and personalized customer experiences.

  6. Customer churn prediction

    Leverage the power of Quantum Machine Learning (QML) to analyze large datasets and develop faster predictive models that triangulate on customer likely to unsubscribe soon and initiate remediation to improve customer experience.

  7. Network capacity planning

    Be it Superbowl or Football World Cup, take advantage of AI’s analytical and predictive powers to learn about bandwidth demand spikes in advance. Provision your network in an agile fashion and keep customers engaged in their digital experiences.

  8. Order delay prediction

    Large enterprises often face challenges such as missed SLAs, high customer churn, and compensation liabilities due to order delays and lack of proactive information. Prodapt’s Fibre to the Premises (FTTP) service delivery leverages ML-based predictions, root cause analysis, and overload reduction to predict order delays in advance and deploy high-speed fibre optic connections faster to customer premises.

  9. Gen AI-driven Contact center transformation

    Tap contact center insights to understand customer pain points and build a closed loop of constant improvement. Leverage Gen AI to summarize and analyze voice conversations to detect sentiment and address issues proactively. Deliver contextual knowledge, real-time recommendations to agents during customer conversations and accelerate resolution.

  10. Sentiment analyzer for Social Media Management

    Social media is the first port of call for the digital consumer to praise or put down your brand. Spot customer frustration proactively with our Gen AI-driven sentiment analyzer and initiate remediation before it hurts your brand.

Service OFFERINGS 2/4

Design, build, manage systems and infrastructure that collect, store, and process large volumes of data to drive efficient data analysis, decision-making and business scaling insights.

  1. Data Migration & Modernization

    Modernize data infrastructure to enhance cross-functional access, performance, and scalability with minimal downtime and ensured data integrity. Ensure data consistency, reliability, and security for improved operational efficiency, better decision-making, and drive elevated customer experiences.

  2. Enterprise Data Foundation: Lake, Mesh, Lakehouse

    Build robust data ecosystems with Data Lakes, Meshes, and Lakehouse. supporting scalable, collaborative, and efficient data storage and processing for AI and advanced analytics.

  3. Data Analytics, BI & Visualisation

    Transform raw data into actionable insights with end-to-end analytics, interactive BI dashboards, and compelling visualizations for informed, strategic decision-making.

  4. Data Quality, Governance & Operations

    Ensure accurate, consistent & reliable data with robust governance frameworks, continuous quality monitoring and seamless data operations to drive effective AI outcomes.

Service OFFERINGS 3/4

Develop, deploy & integrate AI models and applications across your organization to power Intelligent operations, enhanced customer experience and simplified tech stack.

  1. Build & Scale AI ecosystems

    Build from the Sandbox environment & workbench to build & test AI use cases, and integrate with multiple systems. Make your AI Environment versatile, including synthetic data, with an engineered & fully integrated platform across multiple partners/hyperscaler infrastructure.

  2. AI guardrails & Explainability

    Build enforcing customizable rules with transparent explainability, fostering trust & compliance. Incorporate real-time monitoring, insightful reporting & user-friendly dashboards, comprehensive audit trails, and access training resources to empower users.

  3. ML/LLM Ops

    Streamline model deployment, monitor performance in real-time, and ensure robust security and compliance. Automated workflows, insightful analytics, and seamless integration existing infrastructure. Improve efficiency, scalability, and reliability of AI systems.

  4. AI Apps & Integrations

    Integrate AI capabilities into your existing systems to enhance efficiency, decision-making, and customer experiences. Adopt Tailored solutions to automate processes, provide actionable insights, and improve scalability.

Service OFFERINGS 4/4

Innovative & configurable team-as-a-service dedicated to developing and deploying AI solutions to drive operational and strategic improvements aligned to your business goals.

  1. Data Squads

    The lifeline of all data initiatives in an Enterprise, the Data Squads can independently handle ingestion and transformation pipeline requirements – from source system analysis to mapping documents to design to actual development, testing and deployment.

  2. BI Squads

    Working closely with the business teams, the BI squads ensure that KPIs get built into the BI warehouse, and that reports are built for end-consumers at the right time.

  3. Classical AI squads

    A lean team of Classical AI experts who focus on a specific business problem, analyze data-driven value realization possibilities, design hypotheses, EDA, feature engineering, and execute the process to train, test, deploy & monitor AI models.

  4. GenAI squads

    A small self-contained startup team focused on delivering quick wins by building and deploying production ready Gen AI use cases leveraging Prodapt’s reusable Gen AI assets and architectural expertise.

3X faster data migration & modernization with DataStreak.AI

 Migrate data & business logic to cloud 3X faster, transform code with GenAI-powered assistants & cut a fast path to data-driven intelligence with DataStreak.AI

Co-creating CityFibre's AI-first playbook of enhanced experiences

 Data & AI-led decisioning are at the heart of customer centricity, but not every organization is geared to make the leap. Learn how CityFibre did it with Prodapt & AWS, driving enhanced experiences with cutting edge AI & a fully managed Enterprise Data Platform on cloud.

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