When you communicate to us through phone calls/email’s/other mode of communication (including when you use our Website) we may request for your Personal Data to get valuable feedback from your experience and we shall provide you the best of services relying on Prodapt’s core values of – Prodapt’s Values of Integrity, Collaboration, Customer Focus, Commitment and Excellence (our VOIC3E). Our VOIC3E is our identity. Our value is to protect the privacy and Personal Data of every user who discloses Personal Data to Prodapt. We are committed to protecting the Privacy of our clients, prospective clients, contractors, consultants, employees and business partners.
When you access our Website and communicate to us through phone calls/email’s/other mode of communication we might ask for your Personal Data, contact information, including items such as first name, last name, date of birth, address, phone number (personal or official), email address, nationality, profession, languages, passport details, ID card, social security number or other national ID card, driver’s license details, personal information about spouse, parents, children, gender, religion, marital status, wage, salary, work permit, insurances, bank account, credit card details, educational details, work experience, electronic identification data, picture, images, photographs and also ask you to leave a message through which we may receive certain additional information which is included in the contents of the message and/or attachments you may send us and any other information you may choose to provide.
‘Personal Data’ means any information relating to an identified or identifiable natural person (“data subject” or “you” or “your”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
In connection with the services provided by Prodapt, Prodapt may receive, store and/or process Personal Data on behalf of third parties including Clients, Business Partners, Vendors, Contractors, Consultants, Service Providers and Advisors. In such cases, Prodapt will process such Personal Data pursuant to the terms of any contracts with such third parties.
In addition, Personal Data may be collected by Prodapt, its employees, consultants or contractors (“Prodapt Personnel”) (I) As a result of your status as an employee, consultant or contractor of Prodapt, or (II) When you
Sensitive Personal Data is generally only collected from Prodapt Personnel as
We use your Personal Data to perform the contract with you, provide you with customer support and reply to your requests made through the contact form, find and prevent fraud, develop new content, features and functionality, collect and manage your consents, record your requests and the communication between you and Prodapt regarding your Personal Data. Prodapt reserves the right to use Personal Data collected for any legitimate business purpose for:
We only use essential cookies that help us provide you with the best of services. The data we collect includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp, managing your consents and request for company data.
Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies. You can configure your browser to refuse to accept cookies in principle or to inform you in advance when a cookie is stored. In this case, however, the functionality of the website may be compromised, and you may not be able to access our Website in the most efficient manner.
Third-party cookies. We are not responsible for any third-party links/cookies in our Website, these services might set up their own cookies to remember you. In such event kindly read through the Cookies policy of the respective third party to understand how your Personal Data is managed.
We are committed to reducing to a minimum the Third-Party Processors that we use to lower the risks of your Personal Data from being exposed. They are carefully selected and regularly reviewed by us to ensure that your Personal Data and Privacy is maintained. They are bound by the data protection clauses referred in the written Agreement with us and are accordingly obligated to treat your Personal Data exclusively in accordance with our instructions and the applicable data protection laws.
Prodapt is a CMMI Level 3, ISO 9001:2015, ISO 27001:2013 certified organization and audited under the SSAE 18/ISAE 3402 (SOC 1 – Type II). We employ various physical, administrative, and technical measures to maintain the confidentiality and security of Personal Data and other confidential information, including by
Prodapt follows generally accepted industry standards to protect the Personal Data, both during transmission and once received by Prodapt. However, we would like to let you know that no method of transmission over the Internet or method of electronic storage is 100% secure.
We retain Personal Data we collect from you where we have an existing legally binding agreement/consent from you to avail/provide services from/to you.
When we have no legally binding agreement/consent from you, we will either delete or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. Provided However, in the event it is legally required we retain the Personal Data so long as it is necessary for the purpose for which it was collected.
Further, to protect your privacy and security, we also take reasonable steps to verify your identity before updating or removing your Personal Data. The Personal Data you provide to us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.
The retention of your Personal Data shall be governed by the Data Retention Policy of Prodapt.
Prodapt’s website is not intended for use by children. Prodapt does not knowingly solicit or collect Personal Data from children under the age of 18. If you are under the age of 18, you must obtain the consent of your parent or guardian to use Prodapt’s website.