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SERVICE / Connected Platforms & Software

Scale your connected digital platform with Managed Innovation & Gen AI-first services

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Bring Agility and innovation superpowers to every layer of your platform & software, achieve business transformation with AI-led intelligence, and scale for the Connected World

SERVICE / Connected Platforms & Software

  1. Overview
  2. Industry outlook
  3. service offerings

Overview

The digital era is advanced by constant innovation. Consumers want intuitive experiences on every screen – be it for hailing a cab, streaming entertainment content into their living rooms or making instant mobile money transfers. Business software providers want their applications to feel intuitive too.

Leverage Prodapt’s Gen AI-first services to power-up the efficiency, depth, scalability & agility of your digital platform. Our solutions work at the intersection of DevOps Lifecycle Acceleration, data-driven intelligence, applications & cloud operations management to deliver the Next Big Experience. Our AI powered connectivity solutions bring highly available, disruption-free experiences to your connected audience.

Over 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026: Gartner

72% of leading organizations note that managing data is already one of the top challenges preventing them from scaling AI use cases: McKinsey

Prodapt’s solutions place your product development on the secure DevOps track, offering Generative AI -powered performance, reliability, and monitoring. With our solutions, build & scale your software platforms & consumer-facing apps with cloud-engineered data intelligence.

"The Big Tech needs to innovate constantly to deliver the Next Big Experience to consumers. To keep their focus singularly on these market demands, they should partner with a Gen AI-first innovation partner with proven experience in leveraging digital technologies for transformation across operational functions of their business."

Mehraj Gulzar | Head of Connected Platform & Software  

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Industry Outlook 1/2

Data Migration to cloud for scale & growth

Successfully migrating workloads to cloud means delivering maximum benefits with minimal effort and costs – Gartner

  1. Data migration & modernization can deliver 45% performance improvement & opex reduction
Industry Outlook 2/2

Managed Platform Operations for accelerated product release & QA

Over 20% of all test data for consumer-facing use cases will be synthetically generated by 2025 - Gartner

  1. Leverage our Managed Services for your consumer-facing platform to drive up releases by 60%
  1. 1. Developer Infrastructure Engineering
  2. 2.Application Operations Management (AOM)
  3. 3. Data Engineering and Applied Analytics
  4. 4. Advanced Connectivity Engineering
  5. 5. Infrastructure-as-a-service
Service OFFERINGS 1/5

Digital platforms need to orchestrate seamless collaboration between development and operations teams to streamline CI/CD pipelines to meet deadlines for product release or shipping advanced features for consumers.

Prodapt helps you address these challenges by managing and supporting end-to-end DevOps lifecycle, CI/CD, SRE, Kubernetes, containerization, testing, and monitoring.

  1. Application Migration

    Siloed systems hinder data integration and scalability, causing operational inefficiencies. Analyze and migrate applications to agile, cloud-based environments for enhanced scalability, cost-efficiency, and streamlined data management.

  2. DevOps Lifecycle Management

    Conventional development and operational processes impede agility, causing bottlenecks, downtime, and customer dissatisfaction. Enhance efficiency with our DevOps services and automate workflows for faster, error-free deployments. Utilize CI/CD/CT pipelines to drive code quality and expedite releases.

  3. CI/CD and SRE

    Navigating integration complexities and ensuring swift incident response in CI/CD and SRE processes are critical for streamlined flow of development and reliability of services. Sharpen your approach by adopting Prodapt’s proven DevOps practices, ensuring seamless integration of CI/CD and SRE methodologies.

  4. Scaled and Integrated Automation Testing across Environments

    Harmonizing varied testing environments, managing tool integration complexities, and addressing data privacy are paramount for effective automation testing for service providers. Drive efficiency with Prodapt’s streamlined and secure testing methods.

  5. Testing & E2E Automation Framework

    In the era of connected digital devices and applications, testing is crucial to understand real-world device behavior and for ensuring delightful customer experiences. Leverage our AI/ML-based test automation models and frameworks for end-to-end QoE assurance, ensuring a flawless user experience across platforms and form factors.

Service OFFERINGS 2/5

You need to ensure high application performance, security, and scalability to deliver a unified user experience while managing infrastructure, performance, incidents, and resources.

Leverage Prodapt’s services to effectively manage front-end and back-end operations, ITOps, incidents, and change management.

  1. Platform Management & Operations-As-A-Service

    Scalability hurdles, integration complexities, and security/compliance concerns impact operational efficiency, influencing seamless delivery and management of interconnected solutions. Resolve by adopting Prodapt’s service-oriented model for streamlined delivery and management of applications and middleware platforms.

  2. Agile Environment Management Services (AEM)

    Frequent scope changes and resource allocation complexities in Agile Environment Management Services hamper efficient planning, impacting project timelines and deliverables. Accelerate Time to Market with our agile end-to-end application environment support.

  3. Application Intelligence and Monitoring Factory (AIM)

    Businesses need to efficiently monitor their applications to interpret complex data and proactively resolve issues. Use Prodapt’s advanced monitoring tools for real-time discovery of application health services.

  4. Cloud Operations Management

    Inadequate resource scaling, security concerns, and cost management complexities in cloud operations impact efficiency, posing challenges for seamless and optimized cloud service delivery. Get a one-stop-solution to efficiently manage all your cloud resources.

  5. Professional Services (Multi-Geo)

    Cultural differences, communication challenges, and time zone incompatibility across multi-geo professional services disrupt seamless collaboration. Overcome these challenges and ensures smooth project delivery through implementation, upgrade, and modernization services.

Service OFFERINGS 3/5

Businesses face hurdles due to interconnected data pipelines and non-standard data governance, technology and security needs, hindering deployment and integration of AI solutions to drive decision-making based on data insights.

Build a resilient, scalable, and future-ready data ecosystem with streamlined data pipelines, application migration & modernization, data cloud operations, and AI-driven analytics.

  1. Data Management on Cloud

    Traditional data infrastructure lags in efficiently handling vast data, causing silos and slow decision-making. Leverage our cloud-driven data platform for unified, secure, and scalable solutions, seamlessly enabling real-time collection, storage, processing, and analysis with advanced analytics and machine learning capabilities.

  2. Migrate and Modernize Data

    Migration and modernization are vital for businesses looking to innovate, scale, and embrace growth opportunities. Optimize your journey with a large-scale data pipeline and application migration to the Cloud. Leverage our data modernization services to meet growing business demands and foster digital growth.

  3. Advanced Analytics & Insights powered by AI

    Storage of data across multiple siloed legacy systems can hamper decision-making. Our futuristic, cloud-native data modernization solutions, fully integrated with AI data models, can help you gain actionable business insights into the product lifecycle.

  4. Scaled AI & Machine Learning

    With the increasing complexity of operations and the vast amount of data generated from various sources, an organization needs AI-powered solutions to efficiently analyze and make data-driven decisions. Run and scale ML use cases to unearth insights from data and predict and resolve issues with high automation.

  5. Cost & Performance Management

    Fluctuations in cloud data costs due to dynamic workloads impact cost predictability and optimal performance management. Perform continual monitoring, performance tuning, and optimization of cloud data to lower costs and improve performance with AI-driven insights.

Service OFFERINGS 4/5

To roll out 5G networks faster and ensure optimal performance, businesses must address challenges arising from cyberattacks, unreliable network infrastructure, network redundancy, and unsecured distributed edge devices.

Explore our 5G, Edge, network security, and uninterrupted connectivity solutions to enable resilient & high-performing connectivity infrastructure.

  1. 5G

    Communications Service Providers are looking to deploy high-quality 5G networks face stringent timelines and intricate technical requirements amid heightening competition. Leverage our expertise and enable 5G networks through automation accelerators like Netbots.AI and other service orchestrators (o/v Ran, Core, vEdge).

  2. Edge

    Companies want to gain flexibility and effective management to ace their customer experience game and rely on Edge to host critical applications. Design and operate Edge computing, storage, application hosting and CDN (Content Delivery Networks) to provide the lowest possible latency.

  3. IoT

    Addressing heightened security risks, ensuring interoperability, and managing vast data impact service providers in IoT, hindering seamless integration and efficient deployment. Overcome these challenges using Prodapt’s advanced services around device management, application enablement, real-time data analytics, and integration.

  4. Network Analytics & Assurance

    Amid the emergence of technologies like 5G and increased connected devices, businesses must swiftly identify and resolve network anomalies, ensuring seamless operations, quality service, and proactive issue resolution. Take control of your network’s resiliency and efficiency using our 3600 Network analytics platform, which enables real-time monitoring and network outage/fault prediction.

  5. Dev/Testing for Network Software, Connectivity products

    Network software is evolving to provide an Experience-first approach for end users, driving visibility for service providers to know user behaviour & network performance real-time. Leverage Prodapt’s services to accelerate development & testing of your network software, 5G/ Edge solutions, roll out faster and streamline operations to enable these experiences for end users.

Service OFFERINGS 5/5

Your platform needs a unified cloud environment, optimized data centers, and secure virtualized environments to meet the demands of the digital consumer.

Establish a future-ready infrastructure using Prodapt’s cloud Infrastructure, Data center, virtualization & ASIC chip design capabilities.

  1. Cloud Infrastructure

    Configuring diverse cloud components poses complexity, impacting seamless functionality and operational efficiency in infrastructure setup. Establish the necessary infrastructure to create and operate hyperscaler/on-prem cloud instances for your digital platform.

  2. Data Center Management

    Data centers want to accelerate their agility to ensure business continuity, efficiency, and security. However, complex infrastructure amid ever-evolving technology makes it a challenging task. Leverage our future-ready, AI-enabled data center operations for optimal performance, security, and reliability.

  3. VaaS

    Network administrators need enhanced agility, resiliency, efficiency, and resource availability amid widespread adoption of Virtualization, which has led to the benefits of reduced capital and operating expenses. Prodapt’s proven Virtualization-as-a-service helps them scale their businesses without the need for on-prem hardware.

  4. ASIC chip design services

    Businesses grapple with an increasing design complexity, time and resource limitations, testbench construction, completion of functional coverage, bug fixing, and synchronization of all these factors. Address these challenges with FPGA-based emulation, UVM verification, and comprehensive layout services for analog, digital, and mixed signals, covering DFT, ATPG, BIST, Scan, and ATE.

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Managed Programmable WAN services

Transform your E2E legacy WAN through design, engineering, and deployment of SDWAN/SASE. On Day 1, we ensure service delivery & provisioning, technical project management, and NetOps: L1‑L4 support on Day 2.

Tooling and integration frameworks for rapidly building & operating custom managed services for meeting TCO and GTM objectives. Successfully delivered to various Tier‑1 Telcos

Technology‑Labs‑as‑a‑Service for onboarding and harnessing higher volume of new technology to stay ahead of the competition

Rich co‑creation partner ecosystem with leading vendors

Orchestration capabilities to successfully craft and deliver Network‑as‑a‑Service solutions

Open API integration of a leading COTS orchestrator with digital BSS-OSS (North) and SDWAN controllers (South) for the transformation of operator legacy service fulfillment to on‑demand pay‑as‑you‑use WAN services

Open Virtual Exchange (OVX): The OVX brings ready‑to‑use automation use cases, Multi-vendor (MV)‑Lab infrastructure to mirror your environment, and provides self‑serve training, and platforms. It provides a technology vendor marketplace with network‑cloud choices, and SMEs to adopt cloud ISV (Independent Software Vendor) ecosystem services faster

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5G, Network Cloud & Edge Services

Realize early benefits by targeting shorter value-chains through our array of services, crafted to support immediate and long-term 5G transformation and monetization goals. Address vital components required to deliver your MVPs and redesign them through our agile feedback loop. The major components for MVPs include technology exploration, Virtual Network Function (VNF)/Cloud‑native VNF onboarding, benchmarking and certification, Network-Cloud solutions, and MANO + 5G OSS reshaping/integration solutions.

Collaboration with technology labs, co-creation partner ecosystem and Lab‑as‑a‑Service for bootstrapping 5G technology adoption and industrialization

Multi‑component POCs for open source (ONAP and ORAN), VNF onboarding and benchmarking, and interop testing

COTS‑based MANO solutions with Open API integration to incumbent OSS functions

Network-slicing POCs using reference orchestration and devised solutions to resolve the challenges posed by network slice services and lifecycle interdependencies

Collaboration with web‑scale operators to co‑create vertically integrated MEC and Edge Cloud orchestration

Lite Edge Orchestrator (LEO):  The LEO is a domain orchestrator for the 5G edge cloud to provision autonomous edge services and manages domain resources. It combines edge computing, and networking (5G, SDN, SDWAN) control on its southbound and exposes an open API interface for services & macro resources (Eg: TMF 638, 639, 640, etc.) for wider digital integration

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Network Analytics & Assurance

Get E2E network visibility and enable effective network transformation through our solutions for highly disaggregated networks such as Telco Cloud, IT Multi‑cloud, and 5G vRAN/ORAN. Get access to focused engineering and scalable, specialized components and integrate them into your E2E journeys using TM Forum Open APIs.

Enhanced network reliability through advanced engineering use‑cases such as Digital Twin, using components like high‑speed message bus, SIEM solutions, ELK monitoring, RCA, and discovery

Machine‑based high‑resolution and real‑time system forensics during test case runs, using multimodal data (network traces, telemetry, logs, events, and time-series metrics)

Data-sciences ability for non‑classical insights‑driven AIOps solutions for advanced operations such as predictive assurance, and intelligent network capacity prediction

Synapt: Synapt facilitates the evolution of big data analytics into an applied intelligence hub. It leverages intelligent capabilities in web‑scale operators and brings together reusable intelligent microservices to build E2E solutions.

Unified data pipelining

Easy deployment & monitoring

Faster AI/ML training using GPU

Network 360: Network 360, when used as an enabler, delivers real-time 360° network visualization to drive smart decisions.

Intelligent and convergent view of the network

Fulfillment of growing demands for network planning, network operations, and various business user communities

Network Service Assurance (NeSA):  The NeSA is an end‑to‑end service assurance solution over a unified data platform channelized from various sources

Playbook automation, automated root cause analysis, self‑remediation, and predictive maintenance

E2E visibility and advanced analytics functions for customer experience center

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Network Orchestration & Control

Leverage our experience in developing and delivering transformative, intent-driven service orchestration which efficiently co-work with legacy systems via Open API integration. We help you with both – leading COTS orchestration technologies and open-source industry orchestration initiatives.

2‑level approach on a rotational basis – COTS‑focused engineering practices, open-source expertise groups and cross‑skilling solution architects

Partnership with high-caliber OEM engineering services covering the leading technologies – Ciena BluePlanet, Nokia, Cisco NSO, ServiceNow TSM and ONAP

Fiber‑as‑a‑Service: The Fiber‑as‑a‑Service facilitates faster innovation and revenue growth with out‑of‑the‑box fiber capabilities.

Accelerate the quote to order service activation

Scale capabilities aligned to your growth faster with best of breed solution components

Service Modeler: The Service Modeler offers a rich and easy-to-use UI to design service and data models. Other features of this accelerator are as follows:

TMF & MEF Compliance: Loaded Blueprints with the TMF & MEF standards

API specification management: Define API specifications following TMF open APIs and customization

Change management: Change tracker with lifecycle management and version control

Network Service Orchestration (NeSO): The NeSO offers full lifecycle management of services across domains (xNFs) with a centralized service catalog & policy management.

Resource lifecycle management, configuration, activation, and closed-loop control

Single pane of glass for service inventory and topology, with discovery and reconciliation capabilities

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Network Automation and NetDevOps

Leverage our expertise in OSS transformation delivery across the diversity of Telco/DSP environments, and IT automation of multi‑domain hybrid networks and cloud. Transform your cost‑intensive parts of NetOps using our expert user‑defined automation framework or cloud‑age anti‑toil paradigms like Network Reliability Engineering (NRE), and Infrastructure‑as‑Code (IaC).

Data science capabilities to drive inorganic insights-based digital outcomes like network fault predictions, rapid root cause analysis, and the next best action, especially in cost-intensive operational domains

Control over cross‑domain solution development and delivery to achieve E2E agility, using our expertise in NetDevOps and test automation

NetBots.AI: NetBots.AI is a set of network microservices that does the heavy lifting of the repetitive NetOps tasks and improves the efficiency of the network engineers when scaled with a unified GUI and customizable bot catalog.

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Network Services Advisory

Formulate strategies, roadmaps, and blueprints for multi‑domain transport networks, Telco Cloud, multi‑cloud IT Infra, NetOps/NetDevOps, automation & orchestration control solutions. Transform your network with our expertise in network & cloud domain, NetOps transformation delivery, and labs‑led research/exploration in 5G/SDN/NFV/Data Science.

Actionable insights and consensus from multi‑organizational, multi-stakeholder landscapes for vital, yet conflicting priorities like security, interoperability, speed-to-market, and profitability

Evaluation and selection of the right Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) for network transformation landscape

Identification of best‑in‑the‑industry solutions to adopt network of the future, that is service-oriented, flexible, and democratized

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Implementing Software-Defined Networking (SDN)-based traffic steering model for video on demand (VoD) services

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Boosting Sales Through Business Intelligence & Predictive Analytics

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Key Elements in Building BI Analytics Solution for Telcos

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