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SERVICE / SATCOM

Powering the Next Era of Satellite Communications

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Supercharge your Satcom Performance with Next-Gen Network Intelligence

SERVICE / SATCOM

  1. Overview
  2. Outcomes
  3. service offerings
  4. success stories
  5. Insights

Overview

The global satellite communications industry is undergoing a radical transformation. Satcom's future is defined by hybrid multi-orbit (GEO/MEO/LEO) and HAPS networks. To compete, operators need carrier-grade SLAs, seamless B2B2X partnerships, and AI automation.

While others focus solely on hardware, Prodapt widens the canvas with Telecom expertise to modernize systems, automate operations, and scale with AI. The result? Faster service monetization and seamless connectivity for enterprise, maritime and mobile needs.

$300–$450B Projected satellite communications market by 2030.

$1.8TGlobal space economy forecast by 2035.

Outcomes You Can Measure:

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60% faster provisioning

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3x quicker ISP/partner onboarding

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GenAI-driven fault resolution

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Scalable B2B2X for enterprise, maritime, mobility

  1. 1. Plan-to-Activate Acceleration 
  2. 2. BSS/OSS Modernization 
  3. 3. Rapid Productization
  4. 4. B2B2X Interoperability
  5. 5. Automated Network Operations
  6. 6.Data & AI Platform
  7. 7. AI-Led NOC-as-a-Service
Service OFFERINGS 1/7

Accelerate multi-orbit service delivery from design to deployment

  1. Discovery & Planning

    Automate feasibility checks for satellite visibility and terminal compatibility to accelerate site onboarding.

  2. Design

    Simplify multi-orbit service design with reusable P/S/R templates and intelligent bandwidth planning.

  3. Orchestration & Fulfillment

    Enable SLA-aware provisioning of VSATs and IP services with ServiceNow FSM integration.

  4. Activation & Testing

    Reduce turn-up times with standardized configurations and automated LEO/MEO/GEO testing.

Key Outcomes:

  • 40-60% faster service activation
  • Reduced manual errors in link budgeting
  • Carrier-grade SLAs from day one
Service OFFERINGS 2/7

Transform legacy BSS/OSS into agile, ODA-ready platforms

  1. Due Diligence & Discovery

    Analyze your lead-to-cash and trouble-to-resolve processes to identify modernization opportunities.

  2. Capability Assessment

    Benchmark your architecture and tooling against industry best practices for ODA readiness.

  3. Future-State Design

    Create a TMF API-aligned blueprint with componentized OSS/BSS and built-in automation.

  4. Roadmap & Business Case

    Prioritize quick wins like quote automation while planning your full ODA migration.

Key Outcomes:

  • Faster quote-to-cash cycles
  • Future-proof architecture
  • Quick ROI from automation
Service OFFERINGS 3/7

Launch multi-orbit services 3x faster with pre-built BSS solutions

  1. Lead-to-Activation Framework

    Accelerate revenue with ready-to-deploy COTS solutions for multi-orbit service delivery.

  2. Omnichannel Experience

    Deliver seamless digital journeys from self-serve quotes to real-time service tracking.

  3. Prebuilt Integration

    Jumpstart deployments with pre-connected catalog, inventory and fulfillment modules.

  4. Commercial Flexibility

    Adopt pay-as-you-grow pricing for faster ROI on new satellite products.

Key Outcomes:

  • 70% faster product launches
  • 40% lower integration costs
  • Improved customer acquisition
Service OFFERINGS 4/7

Seamlessly onboard and manage partners with API-driven automation

  1. Open Partner Gateway

    Accelerate partner integration with TMF-compliant APIs for orders, faults and inventory.

  2. Fulfillment Automation

    Simplify cross-carrier service provisioning with intelligent asset assignment.

  3. AI-Powered SLA Management

    Proactively detect and route faults to maintain 99.9% partner SLAs.

  4. Change Automation

    Streamline service modifications with automated impact analysis.

Key Outcomes:

  • 80% faster partner onboarding
  • 50% fewer SLA violations
  • Fully auditable partner operations
Service OFFERINGS 5/7

Maximize satellite communications operations with NetBots.AI

  1. Network Upgrade Automation

    Deploy terminal firmware and modem patches seamlessly across your entire fleet.

  2. Adaptive Provisioning

    Dynamically allocate bandwidth based on real-time demand and network conditions.

  3. Real-Time Inventory Sync

    Maintain perfect OSS-BSS alignment with automated telemetry updates.

  4. Intelligent MACD

    Reduce service activation fallout by 60% with automated change workflows.

Key Outcomes:

  • 40% better bandwidth utilization
  • 80% faster network upgrades
  • Zero-touch provisioning
Service OFFERINGS 6/7

Transform satellite data into actionable insights with AI

  1. Unified Data Fabric

    Consolidate all operational data - from telemetry to billing - in a single cloud-native platform.

  2. Self-Service Analytics

    Empower teams to identify trends and SLA risks without IT support.

  3. AI-Powered Predictions

    Anticipate congestion, anomalies and demand with 90% accuracy.

  4. GenAI Assistants

    Automate root cause analysis and customer communications.

Key Outcomes:

  • 50% faster incident resolution
  • 30% lower operational costs
  • Proactive network optimization
Service OFFERINGS 7/7

24/7 predictive operations for global networks

  1. Comprehensive Support

    Resolve L1-L3 incidents faster with AI-driven triage and diagnostics.

  2. Proactive Monitoring

    Prevent 85% of outages through real-time telemetry analysis.

  3. Global Coverage

    Seamless 24/7 support from our worldwide NOC centers.

  4. Lifecycle Management

    End-to-end support from design (Day 0) to optimization (Day 3).

Key Outcomes:

  • 90% first-call resolution rate
  • 60% faster mean-time-to-repair
  • 24/5 operational coverage

Customer Case Study

Enabling Mobile Transmission Over Satellite for a Tier-1 Telco

Prodapt modernized a telecom provider's satellite network, enabling 3x faster provisioning and seamless service reconfiguration.
3× faster cycles, fewer re-orders, and in-flight reconfiguration support. This enhanced efficiency across mobile transmission networks.

Accelerating L2C Readiness for a leading Telecom Operator

Helped a telecom giant build a scalable L2C stack for LEO/HAPS using Salesforce, CSG, and ServiceNow to streamline catalog, quote, and order processes.
Faster service launches, improved quote-to-cash flow, and an ODA-compliant blueprint for future services. Enhanced agility and efficiency in next-gen connectivity offerings.

Designing a Future-Ready Satcom Architecture for a Leading European SATCOM Operator

A European Satcom leader partnered with Prodapt to unify its LEO/GEO operations through a rapid six-week assessment and TMForum-aligned tech overhaul. Leveraging Salesforce, MuleSoft, CSG, and ServiceNow, the transformation delivered 40% lower TCO, 50–60% faster time-to-market, and AI-ready B2B2X monetization. The future-proofed architecture drives scalability and efficiency across next-gen satellite services.

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