Month: May 2023

Migrate complex online charging systems and network service order management to the cloud holistically.

Service providers across the globe are either considering or have already increased their spending on Cloud. Gartner states, “Cloud will be the centerpiece of new digital services and experiences, which is why 40% of all enterprise workloads will be deployed in the cloud over the next few years”. As Online Charging Systems (OCS) and network Service Order Management (SOM) are at the forefront, moving them to the cloud renders the advantage of coping with the evolving 5G landscape and virtualization. However, service providers are still reluctant to make this transition because:

• Handling heavy payloads and workflows while juggling through an integration-heavy architecture with zero latency is cumbersome
• Securing sensitive data such as invoices, Call Detail Records (CDRs), history of customers’ usage, financial transactions, and porting information is critical
• Adhering to complex data compliance requirements for local and national data regulatory norms

In addition, unlike other CRM systems, the transition of OCS and network SOM to the cloud involves significant challenges due to the complex networks and integrations in the telco architecture. These are critical systems that go through numerous changes every day, and they can’t afford delays. Hence successful cloud migration requires a robust deployment architecture, end-to-end automation, and continuous security to quickly adapt to real-time changes in the environment and accelerate secure releases.

Fig: Key focus areas for successful cloudification of OCS and network SOM