Operational Excellence

Ride the fiberization wave with a lean and scalable operating model

How fiber operators could build a lean and scalable operating model to deliver with speed, keeping an eye on cost

Deep fiberization remains a strategic objective for global fiber operators to meet the data consumption demands. As per the EY report, global fiber deployment will double during CY2018-2026, majorly led by 5G. The global fiber optic cable market is expected to reach USD 20.8B by 2026 at a projected CAGR of 14.5% between 2020-2026. To ride on this fiberization wave, fiber operators must act quickly, keep an eye on cost and check data accuracy before making planning decisions.

Fiber operators need to rethink their business operations to overcome the challenges in their journey towards accelerating fiber rollouts. The three key domains of a fiber operator and the associated challenges are listed below:

  • Plan & Build Massive coverage targets, high cost to build, shortage of skilled labor
  • Service Delivery Longer cycle time, siloed and disconnected customer journeys, repeat visits and rework
  • Service Assurance Operational Efficiency due to lack of automation and standardization, reactive approach in network management

Fiber operators must build a lean and scalable operating model to overcome all the above challenges and achieve their fiberization goals efficiently. Here’s a proven 4-step approach to building a lean and scalable Target Operating Model by transforming your business capabilities:

  • Step 1: Perform due diligence and discovery of as-is fiber journeys
  • Step 2: Benchmark capabilities using Capability Maturity Assessment
  • Step 3: Collaborate and identify change initiatives
  • Step 4: Plan implementation and define a roadmap

Successful implementation of these steps can help fiber operators to reduce their operational expenses by 53% (in just 3 years) and create a lean and scalable organization.

A lean and scalable operating model will enable fiber operators to achieve fiberization goals efficiently by transforming their business capabilities.


Magic of containerization

Modernize .NET apps and rapidly deliver new features to your customers

Today’s IT infrastructure in the connectedness industry, involves more than 70% of the servers using Windows Operating System (OS), according to Statista report. Majority of the workloads used in these Windows servers are .NET-based legacy applications, which are in an urgent need to be modernized, to become more flexible, scalable, and cost-effective. But there are some critical challenges faced by the CIOs & technology decision makers, who are striving to modernize these .NET-based legacy apps. The challenges include:

  • .NET versions prior to Windows Server 2016 do not support containerization
  • Migrating .NET apps fully to cloud is expensive
  • Lack of clear migration strategies of .NET apps leads to lot of re-engineering efforts
  • Re-writing all the .NET apps for the latest Windows version is a time-consuming process

To overcome these challenges, service providers must adopt a well-defined modernization strategy, which includes containerization of the .NET apps and share workloads across hybrid cloud environment. Containerization enables service providers to scale their .NET applications as and when required, without any size and memory limitations. In fact, the containerization process starts with the .NET apps that are already running in the enterprise. It helps create immediate impact by saving on re-coding time, reducing costs, and limiting risk of operations. Furthermore, service providers who want to remain on premises or want to be closer to their data center, can also be benefitted from containerization, using software tools such as Google Kubernetes Engine On-premises (GKE on-prem).

Key transformation levers to successfully containerize and modernize .NET-based legacy applications

Containerization will power the future of connectedness industry, no doubt. However, service providers must study their business case in-depth and choose the right approach as they embark on their containerization strategy. Service providers must also pay due attention to the management of the container lifecycle and orchestration of containers, which requires considerable container management capability and expertise.

Containerization enables service providers to scale their .NET applications as and when required, without any size and memory limitations.