Month: November 2023

Utilize the FibrePro Analytics Maturity (FAM) Model for improved decision-making, enhanced customer satisfaction, and cost efficiency

While organizations have made substantial investments in data and analytics, an HRB report reveals that only 23.9% of companies identify as data-driven, and merely 20.6% have successfully cultivated a data-centric culture. The level of data analytics maturity is a critical element for fibre operators in transitioning from intuition-based decision-making to an insight-driven organization.

Below are the primary challenges faced by fibre operators in achieving data analytics maturity despite huge investments.

• Lack of data and analytics strategy aligning with business
• Cultivating a data culture that binds data talent, tools, and decisions
• Creating a robust data architecture that enables controlled, secured data access and utilization
• Building a skilled team with both domain and data analytics expertise

Employ the FibrePro Analytics Maturity (FAM) Model, a holistic framework for fibre operators to overcome these hurdles and build a fully integrated data-driven organization. FAM synchronizes data capability and adoption maturity to enhance data analytics maturity across the fibre journey. This model comprises 4 key stages: Descriptive, Diagnostic, Predictive, and Prescriptive & Cognitive.

This Insight delves into the journey of data analytics maturity for service provisioning use cases, underscoring its pivotal role in boosting revenue generation, competitiveness, and customer satisfaction for fibre operators.