logo logo
  • logo
  • logo
  • Services
    • Generative Enterprise Modernization (GEM)
    • Generative Digital Engineering (GDE)
    • Data Modernization & AI (DM & AI)
    • Autonomous Operations (AO)
    • ServiceNow
    • Salesforce
    • Fiber
    • Semiconductors
  • Success stories
  • Insights
  • About us
    • Prodapt Red Book
    • Prodapt foundation
    • Leadership team
    • Diversity and inclusion
    • Massively distributed delivery
    • AltShift
    • Newsroom
  • Careers
  • Contact us
  • Search

About us

Prodapt Red Book

We are very proud to present you with our Red Book. The Red Book explores Prodapt’s view of the connected world. And especially the part Prodapt plays in it.

Leadership team

Highly driven individuals with diverse experience and strong business acumen that have a shared vision of inspiring, innovating,and impressing.

Alt Shift

Conversations that shift perspectives. A leadership dialogue series hosted by our CEO, Manish Vyas, featuring transformative leaders from technology and business.

Newsroom

Get the latest news and feature stories on our businesses, community initiatives, heritage, and people.

Prodapt foundation

We are on a sustainable endeavor towards making a positive difference to the world we operate in.

Diversity and inclusion

We believe in connecting people from diverse backgrounds to achieve our collective goal of accelerating Connectedness™.

Massively distributed delivery

Ultimate business continuity. Operate from anywhere deliver everywhere, tap talent across the world.

Chat with Prodapt

Chat with Prodapt kjhkjh

Online
User Image

Prodapt

Hi! Welcome to Prodapt.
How may I help you?

Input should not be more than 200 characters!

By talking to this bot, I understand that Prodapt will process my personal information in accordance with its Privacy Policy

Powered by Prodapt

Archives: Newsroom

Categories
News & Events

Aria Systems and Prodapt Partner to Bring Cloud Usage and Subscription Billing to Telecommunications Industry

  • Post author By gayathri.b
  • Post date September 28, 2022

San Francisco, CA and New York, NY – September 28, 2022

Companies will join forces to assist service providers looking for cloud vendors to support ongoing digital transformation initiatives

Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced a partnership with Prodapt, a leading global consulting, technology, and managed services provider, to jointly offer pure cloud SaaS billing solutions to service providers pursuing digital strategies. Prodapt, with its MuleSoft connector, will simplify the integration of Aria’s agile cloud-native usage and subscription billing platform.

Harsha Kumar, President, Prodapt with Tom Dibble, President & CEO, Aria Systems, at DTW 2022 in Copenhagen firming up the partnership.


“The partnership will enable Prodapt to seamlessly integrate Aria within service providers’ IT environments at a lower cost, providing automated billing and partner management capabilities”

Harsha Kumar | President of Prodapt

“It will also power the order-to-usage-to cash processes involved in introducing new 5G-powered products and services for consumer and commercial users via complex usage-based pricing models,” Harsha added.


“As service providers move beyond basic connectivity, introduce digital products and services, and expand their partner ecosystems, they continue to move away from inflexible legacy BSS architectures in favor of best-of-breed cloud applications and disruptive solutions”

Tom Dibble | President & CEO, Aria Systems

“Through our partnership with Prodapt, CSPs can easily access and leverage the flexible and agile nature of the Aria platform as they accelerate digital transformation initiatives,” Tom added.

About Aria Systems:

www.ariasystems.com

Aria Systems’ cloud-native usage and subscription billing platform is the analysts’ choice, top ranked by leading research firms. Innovative enterprises like Adobe, Allstate, Comcast, Subaru, and Telstra depend on Aria to accelerate time to market and increase flexibility, enabling them to maximize customer value, and grow recurring revenue through subscription, usage-based, and one-time offerings.

About Prodapt

www.prodapt.com

Prodapt has a singular focus on the Connectedness vertical. Prodapt partners with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of Connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including Google, Amazon, Microsoft, Verizon, Liberty Latin America, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, KPN, BT, and Deutsche Telekom, among many others. Prodapt’s customers help more than a billion people, and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Categories
News & Events

Prodapt, a lead sponsor at the Connected Britain 2022 event

  • Post author By gayathri.b
  • Post date September 20, 2022

September 20, 2022

Prodapt is excited to be a Gold Sponsor of the UK’s biggest connectivity event – Connected Britain! This event will bring together the leaders shaping Britain’s digital future. Join our panel sessions, keynote and track presentations, roundtable conferences, and more at Connected Britain 2022.

Witness us launch a groundbreaking solution for Fibre Operators in the UK; ISPs and AltNets, stay tuned!

If you are participating in the event, connect with our speakers Harish Krishnan Harish Pandey Sriram Balasubramanian and panelist Satish Tiwari today!


Categories
News & Events

Prodapt, gold sponsor of TM Forum Digital Transformation World (DTW) 2022

  • Post author By gayathri.b
  • Post date September 19, 2022

September 19, 2022

Just 1 day to go! Are you ready to join us in shaping the future of the communications industry?

Join us in Copenhagen between September 20-22, where the leading minds of the #telecom industry will gather to share knowledge, network, and accelerate connectedness.

Meet our speakers, Mandeep S Kwatra & Rajiv Papneja at TM Forum’s Digital Transformation World Event 2022 on September 21 in meeting room F in Bella Center – Copenhagen.

For more details, visit – https://35.207.248.50/dtw2022/


Categories
News & Events

Prodapt Joins the MuleSoft Technology Partner Program

  • Post author By navyasree.a
  • Post date September 15, 2022

New York – Sep 14, 2022

Prodapt releases “MuleSoft Certified Connector for Aria” to simplify integration to Aria’s Billing and Monetization Platform and help companies create seamless digital experiences, faster

Prodapt today announced it has joined the MuleSoft Technology Partner Program and has contributed to the partner ecosystem by releasing a “MuleSoft Certified Connector for Aria”. The “Aria connector” accessible in Anypoint Exchange, will allow companies to simplify integration to Aria and expose convenient methods for taking full advantage of the capabilities of Aria’s Billing and Monetization Platform.

Prodapt is helping its customers integrate Salesforce and Aria faster by using this Anypoint connector. It helps configure and expedite:

  • Synch Account Info, Product Info, Billing & Invoice related Info b/w Salesforce and Aria 
  • Simplified authentication and easily adaptable to new changes
  • Speed up the integration by 5x, enable customers to view their billing, invoice, and charges in real-time and improve customer satisfaction.

“As enterprises globally see exceptional value in building IT ecosystems using best-of-breed cloud applications, minimizing and simplifying integration costs using tried and tested best practices are critical for time-to-market and assurance. Prodapt’s MuleSoft Certified Connector for Aria, adds to this maturing and growing ecosystem, to significantly simplify integration” said Brendan O’Brien, Chief Innovation Officer, and Co-Founder, Aria Systems.

“Industries are facing new demands that push them to accelerate the pace of digital transformation,” said Brian Miller, senior vice president of business development, MuleSoft, “The Connectivity Benchmark Report shows that integration challenges are slowing down critical digital initiatives for 88% of organizations. This collaboration allows our mutual customers to create a composable enterprise by securely unlocking and integrating their data and apps to deliver new levels of speed, agility, and efficiency.”


“Industries are facing new demands that push them to accelerate the pace of digital transformation.”

Brian Miller | senior vice president of business development, MuleSoft.

The MuleSoft Technology Partner Program includes leading enterprise software companies across functional applications, such as CRM, enterprise resource planning (ERP), marketing automation, and HCM, as well as across industries, including financial services, healthcare, retail and media, and telecom. Using MuleSoft, technology partners help customers achieve greater speed, agility, and efficiency. MuleSoft’s platform enables companies to become composable businesses, where they can turn every asset in their organization — data, bots, and applications — into reusable building blocks to scale and increase the speed of work.

MuleSoft customers can learn more about Prodapt’s MuleSoft Certified Connector for Aria by visiting: https://www.mulesoft.com/exchange/com.mulesoft.connectors/mule-aria-crescendo-connector/

Prodapt customers can learn more about how to integrate data from siloed apps and systems faster and automate complete workflows more efficiently with MuleSoft at: https://www.mulesoft.com/platform/enterprise-integration.

About Prodapt

www.prodapt.com

Prodapt has a singular focus on the Connectedness vertical. Prodapt partners with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of Connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including Google, Amazon, Microsoft, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom, among many others. Prodapt’s customers help more than a billion people, and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.

Salesforce and others are among the trademarks of salesforce.com, inc.
MuleSoft is a registered trademark of MuleSoft, Inc., a Salesforce company. All other marks are those of respective owners.


Categories
News & Events

Prodapt wins the prestigious Salesforce Partner Innovation Award 2022

  • Post author By gayathri.b
  • Post date September 12, 2022

November 22, 2022 • New York

Prodapt, a leading global consulting, technology & managed services provider with a singular focus on the Connectedness industry, has been named a recipient of the Salesforce Partner Innovation Award in the “Communications” category. The prestigious award recognizes Prodapt’s contributions to Salesforce-driven digital transformation programs and the development of specific solution accelerators for the communications industry.

Each year, the Salesforce Partner Innovation Awards recognize the significant contributions Salesforce partners have made across clouds, industries, and the broader partner program – including consulting firms, digital agencies, resellers, and ISV partners. IDC, a global provider of market intelligence and advisory services for the IT, telecommunications, and consumer technology markets, facilitated and judged the nominations.

Prodapt tendered its nomination for the CRM transformation of Fiber Network Delivery to support multiple new operating models. The award affirms Prodapt’s continuous efforts in delivering value to its global clients by accelerating its transformation initiatives.


“In today’s world of fierce competition, customer volatility, and economic uncertainty, excellence in innovation has become a critical differentiator. The Partner Innovation award in the Communications space signifies our track record in facilitating end-to-end CRM transformations that deliver business outcomes, leveraging our deep industry expertise.”

Smita Katariya | Vice President, Prodapt

“Salesforce Partner Innovation Award winners, such as Prodapt, help customers grow faster and reach further in this new digital economy,” said Tyler Prince, Executive Vice President, Alliances & Channels at Salesforce. “Salesforce partners are integral to enabling digital transformation and driving customer success.”

For further details on Salesforce Partner Innovation Awards, visit:
https://www.salesforce.com/news/stories/salesforce-2022-partner-innovation-award-winners/
Salesforce and others are among the trademarks of salesforce.com, inc.​

About Prodapt

Prodapt is the largest and fastest-growing EXCLUSIVE player in the Connectedness space, serving global firms that ultimately seek to connect people.

Prodapt prides itself on long-tenured client relationships and has always been considered a valuable partner by clients. Prodapt serves global leaders across telecom, internet, media, and entertainment, such as Google, Amazon, Microsoft, Verizon, Liberty Latin America, Lumen, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, KPN, BT, and Deutsche Telekom, among many others.

Prodapt is A Great Place to Work certified company with a workforce of over 5000 spread across 32 countries spanning the Americas, Europe, Africa, and Asia. Prodapt is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally. .


Categories
News & Events

Vishal Bhatnagar joins Prodapt as Executive Vice President

  • Post author By selvakumar.cp
  • Post date July 12, 2022

July 12, 2022 • NEW YORK

Prodapt, a leading global consulting, technology & managed services provider to the Connectedness industry, today announced that Vishal Bhatnagar has joined as Executive Vice President, based in London.

With over 26 years of leadership experience, Vishal comes from a tech-commercial background across IT services, BPS, products, and consulting. He will be responsible for scaling Prodapt’s European business focused on strategic telecom accounts and those in the Connected Platforms and Software (CPS) space, a new growth focus for Prodapt.

Before Prodapt, Vishal has held various leadership positions at Sutherland, HCL, CAST, and Capgemini (Erstwhile Patni/ iGATE). “I feel humbled to join Prodapt’s leadership team and excited to contribute to Prodapt’s entrepreneurial journey and high growth trajectory,” said Vishal on joining Prodapt’s Corporate Leadership Team. “Having spent the early part of my career at Comverse, a leading telecom product company, I see Prodapt as a homecoming,” he added.

“We are delighted to welcome Vishal Bhatnagar onboard,” said Harsha Kumar, the President of Prodapt. “We are excited to leverage Vishal’s adeptness in crafting winning strategies, delivering differentiated customer experience, and driving leading-edge technology innovation. Vishal shall partner with Mukul Gupta, EVP, to accelerate our European business,” he added


“I feel humbled to join Prodapt’s leadership team and excited to contribute to Prodapt’s entrepreneurial journey and high growth trajectory. Having spent the early part of my career at Comverse, a leading telecom product company, I see Prodapt as a homecoming.”

Vishal Bhatnagar | EVP – Europe, Prodapt.

About Prodapt

Prodapt has a singular focus on the Connectedness vertical. Prodapt partners with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of Connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including Google, Amazon, Microsoft, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom, among many others. Prodapt’s customers help more than a billion people, and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Categories
News & Events

Rajeev Butani joins Prodapt’s Board of Directors to guide the company’s expanded focus on connected platforms and software

  • Post author By selvakumar.cp
  • Post date June 21, 2022

June 21, 2022 • NEW YORK

Prodapt, a leading global consulting, technology & managed services provider to the Connectedness industry, announced that Rajeev Butani has joined its board of directors.

Rajeev Butani is the CEO and Board Member of HeadSpin, a developer platform enabling companies to enhance their digital experiences. Prior to HeadSpin, Rajeev was the Senior Managing Director and Group Technology Officer for Accenture’s Communications, Media, and Technology Operating Group globally.

Rajeev has also served on Accenture’s Global Leadership Committee. He was a founding member of Accenture’s Advanced Technology Centers and led the company’s Software and Platform Business based in the Bay Area.

“We are excited to welcome Rajeev to the Prodapt Board,” said Vedant Jhaver, the Chairman & CEO of Prodapt. “Rajeev is a seasoned executive with a deep understanding of connected platforms and software. We are excited to leverage his expertise to accelerate our expanding business in this space,” he added.

“With a singular focus on the Connectedness vertical, Prodapt has become a critical partner enabling next-generation technologies and innovations for the world’s leading telecom companies. It is exciting to see Prodapt bring the same focus and commitment to the connected platforms and software industry. I am delighted to be a part of the Prodapt Board, and I look forward to partnering with Vedant, Harsha, and the Prodapt team in this journey,” said Rajeev Butani on joining Prodapt’s Board of Directors.


“Rajeev has an unparalleled track record in leading businesses and driving leading-edge technology innovation. I am very excited to work closely with Rajeev in developing & executing our growth strategy.”

Harsha Kumar | President of Prodapt

About Prodapt

Prodapt has a singular focus on the Connectedness vertical. Prodapt partners with the leading creators of our hyper-connected world. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of Connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt services global leaders including Google, Amazon, Microsoft, Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom, among many others. Prodapt’s customers help more than a billion people, and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Categories
News & Events

RAY ALLEN joins Prodapt’s Open Virtual Exchange (OVX) to strengthen service provider solutions

  • Post author By gayathri.b
  • Post date May 26, 2022

May 26, 2022 • CHICAGO

Partnership expands technology capabilities to accelerate subscription‑based network‑as‑a‑service offerings

RAY ALLEN, Inc., a leading critical infrastructure and networking asset management solutions company, announced its strategic partnership with Prodapt, a leading global technology consulting and managed services provider to the connectedness industry.

RAY ALLEN joined Prodapt’s Open Virtual Exchange (OVX) marketplace to better serve businesses in their digital network transformation initiatives. This partnership will combine the complementary capabilities of Prodapt’s existing network services and RAY ALLEN’s asset management technology platform.

Prodapt’s OVX empowers businesses with 360° partnerships offering best-of-breed solutions engineering, technology lab-as-a-service, development, and managed services while enabling users to accelerate new digital service launches.

Service Providers are looking for solutions that decrease the complexity of assets and licenses within the SD-WAN/SASE market, enabling their enterprise clients to consume licenses dynamically. With technology, processes, and services applied to licensing management, on-demand consumption of network functions as a subscription model is feasible. RAY ALLEN’s vendor-agnostic platform will enable service providers to aggregate their assets and licensing data into a single view needed to realize model-driven orchestration of digital network services.


“We are excited to expand our relationship with Prodapt and bring our proven asset management technology and services to the Open Virtual Exchange.”

Todd Ringleman | CEO and Founder of RAY ALLEN.

“Our software and hardware asset management solutions ensure a Unified Source of Truth™ visibility for some of the world’s largest service providers, providing governance and compliance within a dynamic licensing environment. Joining Prodapt’s OVX will expand this capability to other connectedness market participants, accelerating the enablement of dynamic, subscription-based networking solutions.”

“The addition of RAY ALLEN complements the entire ecosystem of partners we already have, to enhance the next-gen digital network services manageability for Telcos”, said Rajiv Papneja, SVP & Global Head of Network Services at Prodapt. “For Telcos to transform into TechCos, and offer on-demand subscription-based network-as-a-service, dynamic licensing and software asset management is critical.

About RAY ALLEN, Inc.

www.rayalleninc.com

RAY ALLEN is the critical infrastructure and networking industry’s leading IT Asset Management solutions provider, specializing in automation, integration, and the transformation of data-driven lifecycle management into future-ready business strategies.

Using next-generation proprietary platforms and services, we enable the world’s largest networking vendors, service providers, and resellers to increase revenue and drive operational efficiencies while delivering maximum customer value. RAY ALLEN is committed to solving problems before they emerge, empowering our customers to thrive and compete in an increasingly complex networking world.

About Prodapt

www.prodapt.com

Prodapt has a singular focus on the Connectedness industry. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness.

Prodapt builds, integrates, and operates solutions enabling software intensive networks. Prodapt works with global leaders including Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, and Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Categories
News & Events

Prodapt plans to invest £ 100M in the UK tech sector

  • Post author By navyasree.a
  • Post date May 20, 2022

Apr 26, 2022 • London

Additional investment will strengthen and expand its operations and workforce in the connectedness industry

Prodapt, the leading global consulting, technology & managed services provider to the Connectedness industry, has announced that it will plan to double its investment in the UK market to £ 100M. This increased commitment comes from a strong growth opportunity that Prodapt sees in the UK’s technology sector.

With a singular focus on the Connectedness industry, Prodapt accelerates digital transformation for its clients, using technologies like 5G, cloud, SDN/NFV, edge computing, IoT, and AI/ML. Prodapt’s customers include leading UK telecom operators, digital/multi-service providers (D/MSPs), and high technology companies.


“Trade and investment between the UK and India is creating good jobs and sustaining livelihoods in both of our countries. I’m very pleased that Prodapt has decided to join the legions of Indian companies investing in the UK, boosting our technology sector, and driving economic growth.”

UK Prime Minister Boris Johnson


“As the UK has become a hub for technology and innovation in the Connectedness industry, it is natural to scale up our investment and commitment in the UK region.”

Vedant Jhaver | Chairman and CEO, Prodapt.

Prodapt.“With this renewed vigor, Prodapt continues to be a preferred digital transformation partner to the enablers of the hyper-connected world.”, he added.

Prodapt plans to invest £ 100 million over the coming years in the UK and anticipates creating over 500 jobs. Prodapt, earlier this year, had established a new office in London to accommodate its growth.

About Prodapt

www.prodapt.com

Prodapt has a singular focus on the Connectedness vertical. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt works with global leaders including Verizon, CenturyLink, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Categories
News & Events

Prodapt becomes the partner of choice for the ‘Connectedness’ vertical with their Salesforce Crest partnership

  • Post author By gayathri.b
  • Post date February 21, 2022

Feb 21, 2022 • New York

Prodapt, the leading consulting, technology & managed transformational services provider to the Connectedness vertical, today announced it has achieved the Crest level in the Salesforce partnership program. This recognition comes as a result of a 360-degree growth across all four categories namely, customer success, innovation, growth, and lead with social impact.

As a singularly focused consulting, transformation, and services partner to the Connectedness vertical, Prodapt accelerates digital transformation for its clients. With 100% Salesforce/Salesforce Industries certified professionals, Prodapt’s Salesforce practice is a diverse and fast-growing team of experts coming from 10 countries, speaking 15+ languages.

Prodapt is driving digital transformation programs at several tier 1/tier 2 telcos and fiber operators across the US, LatAm, and Europe using Salesforce Communications Cloud. More recently, Prodapt built a transformative greenfield stack for a leading operator in LatAm. This program involved consulting, implementation of Salesforce Communications Cloud, and collaboration with charging/billing platform partners to deliver an end-to-end connected solution.


“Our partnership with Salesforce is strategic and we are excited about this milestone,”

Gary Heffernan | Vice Chairman, Prodapt.

“The industry is at an inflection point with COVID driving digital compression in getting things done. Salesforce is playing an active role in enabling DSPs to build a digital society along with Prodapt and we are well-positioned in this journey to accelerate connectedness.”

Prodapt has invested ahead in setting up dedicated labs for Salesforce and Mulesoft to build industry-focused accelerators that provide time to market advantage. This includes Fiber 360 – a pre-built Salesforce accelerator for small and mid-size fiber operators and Mulesoft connectors for Charging, Rating, and Billing systems. As a result, customers can expedite transformation and reduce costs.

Prodapt closely partners with TM Forum, the telecom industry body, and embraces their API standards. These standards help in the re-usability of the Salesforce components and integrations to multiple downstream systems in very complex multi-country / multi-SBU telecom organizations. This has led to tremendous success for Prodapt’s customers in both fixed and mobile businesses across B2C & B2B segments.

Additionally, Prodapt’s Salesforce Industries Academy enables the organic growth of its Salesforce practice and eventually will also support the DSP user community in accelerated adoption.

About Prodapt

www.prodapt.com

Prodapt has a singular focus on the Connectedness vertical. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness.

Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt works with global leaders including Verizon, Lumen, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people and five billion devices stay connected.

Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.


Posts pagination

← Newer Posts 1 … 3 4 5 … 7 Older Posts →

Search

Recent Posts

  • AI at a Crossroads: Lead with Responsibility or Fall Behind
  • AI strategy to build customer resilience during outages
  • Transform field service operations with Generative AI
  • Elevate your Software Solutioning game with Generative AI
  • Optimize Telecom Network Management with Generative AI

Recent Comments

    Archives

    • August 2025
    • June 2025
    • April 2025
    • February 2025
    • January 2025
    • May 2024
    • January 2024
    • December 2023
    • November 2023
    • October 2023
    • August 2023
    • May 2023
    • April 2023
    • March 2023
    • February 2023
    • January 2023
    • October 2022
    • September 2022
    • August 2022
    • July 2022
    • June 2022
    • January 2022
    • December 2021
    • October 2021
    • September 2021
    • August 2021
    • July 2021
    • June 2021
    • April 2021
    • February 2021
    • January 2021
    • November 2020
    • May 2020
    • January 2020
    • August 2019
    • April 2019
    • February 2019
    • October 2018
    • August 2018
    • May 2018
    • March 2018
    • October 2017
    • September 2017
    • July 2017

    Categories

    • Board of Advisors
    • Board of Directors
    • Cloud
    • Cloud
    • Digital Customer Experience
    • Digital Customer Experience
    • Executive Team
    • Insights
    • IT Agility
    • IT Agility
    • Leadership Team
    • Media & Entertainment
    • News & Events
    • Operational Excellence
    • Operational Excellence
    • Pages
    • Product Engineering
    • Product Engineering
    • Salesforce
    • Salesforce
    • ServiceNow
    • Software Intensive Networks
    • Software Intensive Networks
    logo
    • Services
    • Generative Enterprise Modernization
    • Generative Digital Engineering
    • Data Modernization & AI
    • Autonomous Operations
    • Fiber
    • Satcom
    • Semiconductors
    • Salesforce
    • ServiceNow
    • Success Stories
    • Insights
    • About Us
    • Prodapt Red Book
    • Prodapt Foundation
    • Leadership Team
    • Diversity & Inclusion
    • Massively Distributed Delivery Model
    • Newsroom
    • Careers
    • Life at Prodapt
    • Our Values
    • FAQs

    Connect with us on

    Copyright 2025 Prodapt Solutions Pvt. Ltd. All Rights Reserved Privacy Notice | Terms & Conditions

    [vc_row][vc_column][vc_column_text]

    Managed Programmable WAN services

    Transform your E2E legacy WAN through design, engineering, and deployment of SDWAN/SASE. On Day 1, we ensure service delivery & provisioning, technical project management, and NetOps: L1‑L4 support on Day 2.

    Tooling and integration frameworks for rapidly building & operating custom managed services for meeting TCO and GTM objectives. Successfully delivered to various Tier‑1 Telcos

    Technology‑Labs‑as‑a‑Service for onboarding and harnessing higher volume of new technology to stay ahead of the competition

    Rich co‑creation partner ecosystem with leading vendors

    Orchestration capabilities to successfully craft and deliver Network‑as‑a‑Service solutions

    Open API integration of a leading COTS orchestrator with digital BSS-OSS (North) and SDWAN controllers (South) for the transformation of operator legacy service fulfillment to on‑demand pay‑as‑you‑use WAN services

    Open Virtual Exchange (OVX): The OVX brings ready‑to‑use automation use cases, Multi-vendor (MV)‑Lab infrastructure to mirror your environment, and provides self‑serve training, and platforms. It provides a technology vendor marketplace with network‑cloud choices, and SMEs to adopt cloud ISV (Independent Software Vendor) ecosystem services faster

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    5G, Network Cloud & Edge Services

    Realize early benefits by targeting shorter value-chains through our array of services, crafted to support immediate and long-term 5G transformation and monetization goals. Address vital components required to deliver your MVPs and redesign them through our agile feedback loop. The major components for MVPs include technology exploration, Virtual Network Function (VNF)/Cloud‑native VNF onboarding, benchmarking and certification, Network-Cloud solutions, and MANO + 5G OSS reshaping/integration solutions.

    Collaboration with technology labs, co-creation partner ecosystem and Lab‑as‑a‑Service for bootstrapping 5G technology adoption and industrialization

    Multi‑component POCs for open source (ONAP and ORAN), VNF onboarding and benchmarking, and interop testing

    COTS‑based MANO solutions with Open API integration to incumbent OSS functions

    Network-slicing POCs using reference orchestration and devised solutions to resolve the challenges posed by network slice services and lifecycle interdependencies

    Collaboration with web‑scale operators to co‑create vertically integrated MEC and Edge Cloud orchestration

    Lite Edge Orchestrator (LEO):  The LEO is a domain orchestrator for the 5G edge cloud to provision autonomous edge services and manages domain resources. It combines edge computing, and networking (5G, SDN, SDWAN) control on its southbound and exposes an open API interface for services & macro resources (Eg: TMF 638, 639, 640, etc.) for wider digital integration

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Network Analytics & Assurance

    Get E2E network visibility and enable effective network transformation through our solutions for highly disaggregated networks such as Telco Cloud, IT Multi‑cloud, and 5G vRAN/ORAN. Get access to focused engineering and scalable, specialized components and integrate them into your E2E journeys using TM Forum Open APIs.

    Enhanced network reliability through advanced engineering use‑cases such as Digital Twin, using components like high‑speed message bus, SIEM solutions, ELK monitoring, RCA, and discovery

    Machine‑based high‑resolution and real‑time system forensics during test case runs, using multimodal data (network traces, telemetry, logs, events, and time-series metrics)

    Data-sciences ability for non‑classical insights‑driven AIOps solutions for advanced operations such as predictive assurance, and intelligent network capacity prediction

    Synapt: Synapt facilitates the evolution of big data analytics into an applied intelligence hub. It leverages intelligent capabilities in web‑scale operators and brings together reusable intelligent microservices to build E2E solutions.

    Unified data pipelining

    Easy deployment & monitoring

    Faster AI/ML training using GPU

    Network 360: Network 360, when used as an enabler, delivers real-time 360° network visualization to drive smart decisions.

    Intelligent and convergent view of the network

    Fulfillment of growing demands for network planning, network operations, and various business user communities

    Network Service Assurance (NeSA):  The NeSA is an end‑to‑end service assurance solution over a unified data platform channelized from various sources

    Playbook automation, automated root cause analysis, self‑remediation, and predictive maintenance

    E2E visibility and advanced analytics functions for customer experience center

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Network Orchestration & Control

    Leverage our experience in developing and delivering transformative, intent-driven service orchestration which efficiently co-work with legacy systems via Open API integration. We help you with both – leading COTS orchestration technologies and open-source industry orchestration initiatives.

    2‑level approach on a rotational basis – COTS‑focused engineering practices, open-source expertise groups and cross‑skilling solution architects

    Partnership with high-caliber OEM engineering services covering the leading technologies – Ciena BluePlanet, Nokia, Cisco NSO, ServiceNow TSM and ONAP

    Fiber‑as‑a‑Service: The Fiber‑as‑a‑Service facilitates faster innovation and revenue growth with out‑of‑the‑box fiber capabilities.

    Accelerate the quote to order service activation

    Scale capabilities aligned to your growth faster with best of breed solution components

    Service Modeler: The Service Modeler offers a rich and easy-to-use UI to design service and data models. Other features of this accelerator are as follows:

    TMF & MEF Compliance: Loaded Blueprints with the TMF & MEF standards

    API specification management: Define API specifications following TMF open APIs and customization

    Change management: Change tracker with lifecycle management and version control

    Network Service Orchestration (NeSO): The NeSO offers full lifecycle management of services across domains (xNFs) with a centralized service catalog & policy management.

    Resource lifecycle management, configuration, activation, and closed-loop control

    Single pane of glass for service inventory and topology, with discovery and reconciliation capabilities

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Network Automation and NetDevOps

    Leverage our expertise in OSS transformation delivery across the diversity of Telco/DSP environments, and IT automation of multi‑domain hybrid networks and cloud. Transform your cost‑intensive parts of NetOps using our expert user‑defined automation framework or cloud‑age anti‑toil paradigms like Network Reliability Engineering (NRE), and Infrastructure‑as‑Code (IaC).

    Data science capabilities to drive inorganic insights-based digital outcomes like network fault predictions, rapid root cause analysis, and the next best action, especially in cost-intensive operational domains

    Control over cross‑domain solution development and delivery to achieve E2E agility, using our expertise in NetDevOps and test automation

    NetBots.AI: NetBots.AI is a set of network microservices that does the heavy lifting of the repetitive NetOps tasks and improves the efficiency of the network engineers when scaled with a unified GUI and customizable bot catalog.

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Network Services Advisory

    Formulate strategies, roadmaps, and blueprints for multi‑domain transport networks, Telco Cloud, multi‑cloud IT Infra, NetOps/NetDevOps, automation & orchestration control solutions. Transform your network with our expertise in network & cloud domain, NetOps transformation delivery, and labs‑led research/exploration in 5G/SDN/NFV/Data Science.

    Actionable insights and consensus from multi‑organizational, multi-stakeholder landscapes for vital, yet conflicting priorities like security, interoperability, speed-to-market, and profitability

    Evaluation and selection of the right Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) for network transformation landscape

    Identification of best‑in‑the‑industry solutions to adopt network of the future, that is service-oriented, flexible, and democratized

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Telecom Process as a Service (TPaaS)

    Enable transformation through end-to-end process management with automated vendor management, process re-engineering and standardization, and systematic SLA management with our lean service delivery model.
    TPaaS model leverages lean, Six Sigma for continuous improvements & sustainable savings, giving you a holistic end-to-end lean operations model with extensive digital implementations to

    Realize 40-50% improvement in cycle time

    Save 30-40% OpEx over 3 years

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Managed Order-to-Activate (O2A) Transformation

    Reduce problems due to siloed systems, opaque processes, and multiple hand-offs, across the O2A process. Accelerate your cycle time and increase customer satisfaction with our managed O2A transformation. It leverages agile work cell model, process optimization & Hyperautomation, and Order Visibility Dashboard (OVD) to

    Drive operational visibility & accountability enabling 40% cycle time improvement and up to 60% OpEx savings

    Utilize resources across other productive areas, handling processes in the lean model, and reducing re-work across the processes up to 80%

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Process Discovery through Mining

    Simplify complex processes, understand and identify process inefficiencies and formulate an improvement roadmap for seamless operations. Our data-driven approach helps you understand the current end-to-end AS-IS process, identify critical bottlenecks, and formulate a roadmap towards your business objectives.
    Our lean Six Sigma experts help you with process analysis and identification of opportunities. Our collaboration with market-leading process mining tools helps you with data-driven process discovery.
    We leverage process mining and lean process consulting to

    Identify process bottlenecks

    Eliminate waste

    Formulate implementation roadmaps

    Recommend scalable operating models

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Telebots™-as-a-Service

    Telebots™ is a cloud-native Hyperautomation-based operations management platform to orchestrate multiple digital solutions and deliver improvements in transformational operations. Track your end-to-end digital transformation success including pipeline management, license tracking, and reusable component repository.
    Our Telebots™ helps you

    Overcome the challenges of insufficient operational visibility and unavailability of metrics to measure benefits from the implementation of digital solutions

    Track transformation success across Robotics Development Life Cycle (RDLC) management, performance management of Telecom Process as a Service (TPaaS), contact center transformation and truck roll metrics

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Telebots™ Hyperautomation Framework

    Adopt a more sophisticated approach to increase automation success, while realizing the benefits from standalone, and siloed automation. Our proven approach focuses on process re-engineering before automation and orchestration of your IT systems/applications & agent inputs through intelligent Business Process Management Systems (iBPMS).
    We help you

    Achieve the multiplier effects of process automation and exceed benefit commitments

    Move beyond task automation using the hyperautomation framework

    Orchestrate bots, people, IT applications, AI, and low-code apps, unifying the end-to-end order journey through the intelligent process orchestrator

    Automate sub-processes that require conversation and aggregation of data from humans through conversational AI and low code

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Video analytics for field operations

    Deliver more accurate surveys and quality job completion using AI-powered video analytics. Digitalize, enrich, and simplify the way you capture, share, and consume field data. Reduce your manual efforts through AI-based intelligent operations combined with smart hints and recommendations.
    Our field service management framework integrates end-to-end automation with video analytics helping you eliminate failures and remove data mismatches. Explore our quick-to-deploy solution to

    Reduce failed and repeat field visits

    Improve installation time by 25%

    Establish 100% remote audits

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Truck-roll Optimization

    Optimize truck rolls with minimum human intervention to drive efficiency and reduce costs. Leverage our key transformation levers  such as AI/ML models, to predict service degradation and find proactive solutions.
    We help you with ML-based screening to prevent Non-productive Dispatches (NPDs), omnichannel “self-service” enablement for field agents, AR/VR-based solutions for guided remote issues, and Smart AI video notes to assist field technicians.
    Implementation of these transformation levers helps you

    Prevent 50-60% NPDs and repeat truck rolls

    Reduce OpEx by ~25%

    Accelerate site surveys and automate remote/compliance audits

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    CX-driven Digital Contact Centers

    Boost Net Promoter Scores (NPS) and reduce customer calls by 30-40% through the digitalization of contact center operations. Our Digital-first AI/ML model leverages self-service & call deflection to increase your digital channel adoption. Build your own model to

    Predict service degradation and leverage proactive solutions such as call deflection, self-service, AI-assisted customer 360, and desktop automation for agents

    Deflect 20% – 25% calls, reduce abandonment rate to <5% and improve chat containment rate by 50%

    Provide the next best actions to the agent and reduce AHT by 40% – 60%, using the smart agent console built with customer 360° and AI engine in backend

    Track KPIs related to human & digital agents, and bots through a unified view of the contact center within the contact center transformation dashboard

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Ramon Kampinga

    Senior Consultant

    Ramon Kampinga is a senior management consultant specializing in the Digital Experience Platform layer for external and internal customers. He has over 15 years of experience in the Digital Service Provider (DSP) space.

    Ramon has a deep understanding of DXP development best practices and leverages them into an enterprise-grade strategy to help our customers stay ahead of the competition.

    As a program lead, Ramon has successfully delivered multiple transitions, enhancing customer experience, fast-tracking market delivery and ensuring customer’s growth through digital maturity. His skills have helped bridge the gap between customer journey and business expectation and unlock the value of digital transformations.

    Ramon has worked for many of our customers, including Liberty Latin America (LLA), Liberty Global, UPC CH, Unity Media, Virgin Media Business, Ziggo, COIN, Cogas, Tele2, KPN & T-Mobile.

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Engage

    Improve consumer engagement with hyper-personalized recommendations, leveraging our AI-powered predictive analytics designed to boost subscriber connectedness and retention. Monitor how people engage with your products, encourage your subscribers to share their opinions, and solve problems promptly to reduce subscriber churn & boost content performance.

    Our AI-powered tools help you identify unhappy subscribers and quickly engage with them. Understand your subscribers’ pain points and put together a long-term subscription plan that helps them realize maximum value of the services they have bought.

    Health indicator for the identification of subscribers at the risk of churn before the renewal of their subscription plans

    Detection of loopholes for improving the subscriber experience and reducing new acquisition costs

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Entertain

    Upgrade your platforms and processes to enable faster rollout of services. We help you analyze and understand your customers’ usage patterns as well as behaviors, to enhance customer experience with targeted content and flexible pricing.

    3X acceleration in the time to rollout video services

    Prediction of release stability using ML-models to take corrective actions ahead of rollouts

    Proactive fixes for issues for reducing turnaround time

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Connect

    Refactor your legacy monolithic platform to microservices architecture and achieve business goals including agility and flexibility. Enhance your digital capabilities to boost revenue, customer engagement, and sales conversions.

    5X faster deployment of new software releases

    Quick and independent deployments

    Seamless upgradation of microservices versions

    Maximum efficiency with minimal disruptions to existing applications and devices and reduced time-to-market

    Ease of management and reliability

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Deliver

    Go beyond content development to creating groundbreaking interactive experiences that compel your subscribers to come back for more. We help you deliver immersive experiences and ensure compatibility across multiple platforms and form factors.

    Quick adoption to rapidly changing needs of your subscriber

    Extensive automated testing for consistent experience and high-quality video streaming

    Faster turnaround time and better streaming performance & rating

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Operate

    Implement a customized hybrid ML-model for your CDN capacity planning built with efficient pattern recognition and self-learning capabilities. We help you evaluate the complexities in your ML methods and ensure that you get a value-driven robust model to improve the overall forecast quality.

    Zero capacity failures

    Proactive identification of capacity risks in different parts of the network

    Timely accommodation and planning for the required future capacity

    Impact assessments for new components

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Grow

    Modernize and scale up your CRM, sales, and commerce systems to drive an omnichannel customer experience and increase business agility. We leverage Salesforce Media Cloud to take a scalable and industry-focused approach to transform businesses.

    Global presence of 100+ Salesforce certified resources for an industry-focused approach

    Salesforce accelerators for faster delivery, lower costs, and mitigation of migration risks

    Omnichannel capabilities of Salesforce for delivering a superior, and unified customer experience across all devices

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Operate

    Adapt your media and content operations to the rapidly changing business landscape to be efficient and scalable. We help you scale your order management, digital ad sales management, and digital-first customer support through our global multi-linguistic capabilities with a presence across the Americas, Asia, Africa, and Europe.

    Adopt a comprehensive approach in digital advertisement sales, media operations & customer support operations to deliver sustainable bottom-line results.

    Global delivery model to scale media and content ops

    Better scalability and faster content delivery in regional languages

    AI, Hyperautomation, and modern technologies

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Monetize

    Leverage intelligent solutions to build custom platforms for advertisements and facilitate smoother content streaming for your subscribers across multiple devices and environments. We offer a unified platform for cross-over formats, advertisements, and live commerce to help you capture the market beyond content streaming.

    Effective content distribution through a centralized information architecture aligned to data standards

    Cross-platform advertising for the extension of brand presence

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Deploy

    Leverage our Infrastructure-as-Code (IaC) with cloud configuration orchestrator to reduce your provisioning time and operation costs of content environments, networks, and disaster recovery. Our team of experienced cloud architects will help you reduce manual intervention in cloud provisioning using our solutions and accelerators.

    Faster codification of applications and reduction in time-to-market

    Easy reproducibility of systems, dynamic design, and a high level of flexibility for provisioning and managing the infrastructure using IaC

    Improvement in configuration consistency and reduction in lead time

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Intelligent Network Operations and Automation

    Our state-of-the-art network operations center and service operation automation services are powered by NetBots.Ai and Net.Ai.

    Alarm & fault monitoring automation

    Diagnostics and actions automation

    Trouble Ticket (TT) automation

    ML-based network capacity prediction

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Cloud-native Network and Mobile Edge

    Design, build and operate a Multi-access Edge Cloud (MEC) orchestration platform to run your applications on the edge, reduce network congestion and enhance the performance of your applications, ultimately improving the end-customer experience.

    Rapid application development with edge cloud environment specialized CI/CD

    Certification and validation of ISV workloads for edge deployment

    AI/ML-based intelligent asset management & utilization

    Digital twin development

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Network Cloud Advisory

    Determine the best-suited strategy for network transformation to achieve insight-driven network planning, zero-touch operations, and cost optimization. Our intelligent Cloud-Network accelerators enable faster adoption of 5G and mobile edge computing. Leverage our accelerators to create additional revenue-generating opportunities, faster monetization of your R&D investments, and improve customer experience.

    Network cloud transformation consulting services

    Mobile edge computing, or Multi-access edge architecture design for cloud

    Design orchestration & automation to reduce errors in network operations and service management

    Multi-cloud adoption framework for agility and faster cloud adoption for network workloads

    Cloud methodology encompassing key transformation levers such as discovery tools, cost benefit-estimator, and network cloud design studio for highly distributed software-defined networks

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Intelligent Contact Centre Transformation powered by Google CCAI

    Transform your contact center operations with our well-architected and intent-driven solution built in partnership with Google CCAI.

    Next-gen bot objectives

    Transparency (bots self-identify as bots)

    Value (customer-centric intent system)

    Easy Recovery (quick fallback without endless loops)

    AI-driven automated intent management

    Ready adapters for leading telephony and media technologies

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Data, ML and AI Ops

    Efficiently manage the lifecycle of your projects and expedite your go-to-market endeavors using DataOps, MLOps, and AIOps services derived from our proven DevOps principles.

    Scale-up ML pipelines with integrated ML data management, model development & deployment, experimenting with hyperparameters, automation, traceability, and monitoring

    Automate and enhance IT operations by analyzing large volumes of IT telemetry data from disparate sources and applying suitable algorithms

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    AI-driven Actionable Business Insights

    Automate actions using our insights-driven AI capabilities for assistance across the data lifecycle from business case identification to proof of value and industrialization of ML models.

    AI experimentation as a service to assist in conceptualizing and delivering quick experimentations, pilots, and MVPs for mission-critical use cases

    AI-led insights and automation to address the need for improved customer experience optimized IT operations, predictive network maintenance, 5G rollout planning, and several other use cases

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Data Modernization

    Build futuristic cloud-native data modernization solutions with embedded governance principles and privacy to store data from disparate sources. Additionally, our accelerators provide a high-speed near-real-time computation to model data for operational purposes and AI application.

    Design and build cloud-native and futuristic data engineering mechanisms that include data streaming, data ingestion, data lakes, data warehouses, master data management systems, BI, and reporting platforms. Additionally, leverage our serverless technologies and advanced ML models to build a data cloud ecosystem

    Implement enterprise-wide data governance that includes data lineage, data catalog, data dictionaries, data quality, and data privacy

    Create an insights marketplace platform by democratizing data

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Data & AI Advisory Services

    Devise your Data & AI strategy with our industry experts to accelerate the adoption of AI and automation for your future business objectives.

    Define the best-suited data & AI strategy with a prime focus on business alignment, scalability, and future sustainability

    Identify the right technology partners in designing the AI solutions to maximize the ROI

    Design thinking workshop to identify and prioritize use cases for the Minimum Viable Product (MVP) or implementation, aligned to your strategic business objectives

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    FinOps – Cloud Cost Optimization

    Reduce your cloud consumption costs with our proven FinOps framework and dynamic process improvements that enable cost recovery, cost transparency and cost avoidance.

    Cost recovery by efficient management & utilization of resources

    Cost transparency through proper cost governance, contract management, optimized purchases, and budgeting

    Cost avoidance initiatives led by architectural review, DevOps adoption, cloud as code, and automation

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Agile DevSecOps Transformation

    Transform traditional DevOps to a best-in-class Site Reliability Engineering (SRE) DevSecOps ecosystem enabling faster deployment of your products and services.

    DevSecOps process definition and implementation

    DevSecOps tooling for CI/CD automation, service assurance, monitoring, and governance

    Proven SRE best practices for the successful implementation of digital platforms

    Observability implementation strategy to effectively monitor multi-layered cloud-native applications

    Implementation of a robust pipeline for faster deployment, autoscaling, intelligent test and development environments

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Cloud Automation and Operations

    Improve cloud operations with AI and automation at scale to drive efficiency, increase flexibility and reduce operational costs.

    Orchestration of E2E infrastructure deployment on a cloud platform using Infrastructure-as-Code (IaC)

    Monitoring and reporting of cloud infrastructure and services

    Disaster-Recovery-as-a-Service (DRaaS)

    Cloud security guardrails and compliance

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Application Modernization

    Modernize your legacy applications to cloud-native architecture and accelerate your journey towards digital transformation success.

    Containerize application stack to a container-ready microservices architecture

    Refactor monolithic applications to cloud-native services

    Re-architect & re-engineer legacy applications stack to modernized API, database, and middleware components for cloud-scale

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Cloud Migration

    Cloudify your critical applications and leverage true cloud-native capabilities to maximize performance. Our comprehensive suite of cloud migration services enables faster cloud adoption and helps you reap maximum value out of your investments.

    End-to-end robust migration plan adhering to the 6R’s strategy

    Re-architecture, integration, and migration of workloads from on-premise to the cloud

    Remediation of legacy technology debt across applications and platforms

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Cloud Strategy & Advisory

    Analyze your IT landscape and select the best strategy for cloud adoption with our seasoned cloud experts and strategic partnerships with cloud hyperscalers such as the Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure.

    Cloud readiness assessment and due diligence to evaluate the right candidates for cloud migration

    Defining the best-suited cloud strategy and roadmap to bring agility and accelerate cloud adoption

    Consulting & design thinking workshops to identify and prioritize use cases for fast-paced implementation

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Mandeep Singh Kwatra

    Partner at Prodapt

    Mandeep Singh Kwatra is a partner at Prodapt, specializing in strategic advisory and transformations in Telecom, Media, and Technology sectors. With nearly 30 years of experience in this domain, his focus has been in business process and operations transformation consulting & delivering programs. Service delivery improvement, IT portfolio rationalization, enterprise capability assessment & design, and customer experience improvement are topics he is passionate about. He leverages new-age technologies & innovations including Automation, Data Analytics, and AI/ML as well as helps in the adoption of agile practices for delivery.Mandeep has garnered his experience working with tier-1 fixed-line, mobile & cable operators across the US, Europe, India, and Australia. His clients included British Telecom, AT&T, Verizon, Vodafone, Telstra, Telenet, Colt, Liberty Global, etc.

    He is active in industry forums publishing and speaking at events like TMForum, IEEE, CII, etc. He also has a patent on “Method and System for Implementing a Collaborative Customer Service Model” to his name.

    Mandeep did his graduation with honors in Computer Engineering and an MBA in Marketing from India. He lives in Ipswich, United Kingdom.

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Paul Termijn

    MD consulting
    Paul is our MD Prodapt consulting Europe. He has over 25 years of experience within the Telco industry.Paul has a thorough understanding of network inventory modeling and BSS/OSS provisioning and assurance, both on the IT level and on the process level.

    As a lead architect in many business transformation programs, he has proven to be a valuable asset for all levels of the program. Paul has excellent communication skills and can communicate at all levels of the organization, from the board of directors to IT developers.

    He always makes decisions with the customer in mind, focused on what is best for the customer, and is able to convince the customer of the best decision. Paul is excellent in building the bridge. He is a good listener and can function as a mediator to de-escalate situations. He knows how to pinpoint weak spots in a matter of minutes and can deduce complex matters in a simple and understandable way.

    Paul has worked for many national and international Telcos like KPN, Tele2, LG, DT, Magenta, LLA, Proximus, TMNL, RoutIt, XS4All.

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Marieke Roos

    Senior Consultant

    Marieke is one of our BSS/OSS unit leads within Prodapt Consulting. She has been working in the telco industry for over 10 years, mainly focusing on CRM and BSS processes.

    For KPN, she has done various assignments as a process analyst in the BSS domain. Apart from being a confident leader in client-facing roles, she is experienced in working with business users understanding their requirements and creating a bridge between business and IT.

    Marieke also has experience in the security domain, as she has worked for the Ministry of Defense as a Security Consultant. She was exemplary in one of her projects at KPN where she improved the security level of KPN’s OSS Suite.

    Marieke’s enthusiastic and positive “can-do” attitude makes her an outstanding team player for many projects.

    [/vc_column_text][/vc_column][/vc_row]

    [vc_row][vc_column][vc_column_text]

    Rigas Parathyras

    Principal Consultant

    Rigas Parathyras is a principal consultant, specializing in digital solutions architecture for service providers. Apart from focusing on architecting initiatives, he defines the IT & architecture strategies for the digital and omnichannel domains. Some of the projects and domains he worked on include e-commerce, self-care portals and apps, digital TV portal and app, connectivity app and solutions for Wi-Fi & Home Gateway, integration & API management, customer identity management & SSO, B2B Digital enablement, and BSS Suite transformation.

    Rigas has been working at Prodapt Consulting for 2 years. Prior to Prodapt Consulting, he worked at Liberty Global for 10 years, where he played multiple roles as Web Developer to Solutions and Enterprise Architect, while managing the Digital Architecture team.

    Rigas has also worked with Orange Belgium for 2 years as Lead Digital Architect for a digital transformation program using Salesforce/Vlocity.

    [/vc_column_text][/vc_column][/vc_row]

    Talk to Us
    [contact-form-7 404 "Not Found"]
    Subscribe to our Insights

    Want to receive updates on Prodapt’s Insights about the latest technologies and their implementation for Digital Service Providers? Sign Up for our email updates.

    [contact-form-7 404 "Not Found"]
    OVX Marketplace Partnership

    Thank you for your interest to partner with Prodapt Solutions – OVX Marketplace. Please provide the details below.

    [contact-form-7 404 "Not Found"]
    Konsolidierung des Netzwerkinventars

    [email-download download_id=”5730″ contact_form_id=”14545″]

    How to scale RPA Centre of Excellence

    [email-download download_id=”13138″ contact_form_id=”4235″]

    How to build a solid business case for service & network orchestrator easily

    [email-download download_id=”13078″ contact_form_id=”4235″]

    Strategies to drive efficiency and reduce cost in DSP’s retail billing operations

    [email-download download_id=”7901″ contact_form_id=”4235″]

    Implementing Software-Defined Networking (SDN)-based traffic steering model for video on demand (VoD) services

    [email-download download_id=”7886″ contact_form_id=”4235″]

    Submit a Business Proposal
    [contact-form-7 404 "Not Found"]
    Transforming KPN into a digital Telco through SDN-NFV

    [email-download download_id=”7425″ contact_form_id=”4235″]

    Delivering operational excellence through scalable RPA

    [email-download download_id=”7412″ contact_form_id=”4235″]

    Achieving end-to-end service orchestration across hybrid networks

    [email-download download_id=”7404″ contact_form_id=”4235″]

    Imbedding AI and robotics at the core of your operations

    [email-download download_id=”7398″ contact_form_id=”4235″]

    Register
    [contact-form-7 404 "Not Found"]
    Telecom Consulting Capabilities

    [email-download download_id=”6167″ contact_form_id=”4235″]

    Book an Appointment
    [contact-form-7 404 "Not Found"]
    Network Inventory Consolidation

    [email-download download_id=”5730″ contact_form_id=”4235″]

    SDN-NFV: Network Transformation

    [email-download download_id=”5301″ contact_form_id=”4235″]

    Emergency-Aware Platform

    [email-download download_id=”4534″ contact_form_id=”4235″]

    Robotic Process Automation

    [email-download download_id=”4232″ contact_form_id=”4235″]

    Employee Engagement at Prodapt

    [email-download download_id=”4227″ contact_form_id=”4235″]

    Employee Engagement at Prodapt

    [email-download download_id=”4224″ contact_form_id=”4235″]

    Business Intelligence & Analytics for MVNOs

    [email-download download_id=”4220″ contact_form_id=”4235″]

    Oil & Gas IoT Solutions

    [email-download download_id=”4217″ contact_form_id=”4235″]

    Churn Prediction Modeling for Communication Service Providers

    [email-download download_id=”4214″ contact_form_id=”4235″]

    Boosting Sales Through Business Intelligence & Predictive Analytics

    [email-download download_id=”4211″ contact_form_id=”4235″]

    Key Elements in Building BI Analytics Solution for Telcos

    [email-download download_id=”4208″ contact_form_id=”4235″]

    Optimizing Telecom Inventory Management Through Business Intelligence & Analytics

    [email-download download_id=”4205″ contact_form_id=”4235″]

    Profitability Analysis for Communications Service Providers

    [email-download download_id=”4201″ contact_form_id=”4235″]

    Real-Time Network Intelligence & Predictive Analytics for Communications Service Providers

    [email-download download_id=”4197″ contact_form_id=”4235″]

    Request more information
    [contact-form-7 404 "Not Found"]