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SERVICE / SATCOM

Powering the Next Era of Satellite Communications

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Supercharge your Satcom Performance with Next-Gen Network Intelligence

SERVICE / SATCOM

  1. Overview
  2. Outcomes
  3. service offerings
  4. success stories
  5. Insights

Overview

The global satellite communications industry is undergoing a radical transformation. Satcom's future is defined by hybrid multi-orbit (GEO/MEO/LEO) and HAPS networks. To compete, operators need carrier-grade SLAs, seamless B2B2X partnerships, and AI automation.

While others focus solely on hardware, Prodapt widens the canvas with Telecom expertise to modernize systems, automate operations, and scale with AI. The result? Faster service monetization and seamless connectivity for enterprise, maritime and mobile needs.

$300–$450B Projected satellite communications market by 2030.

$1.8TGlobal space economy forecast by 2035.

Outcomes You Can Measure:

Data

60% faster provisioning

Audit and Recommendations

3x quicker ISP/partner onboarding

existing

GenAI-driven fault resolution

Regulatory & compliance readiness

Scalable B2B2X for enterprise, maritime, mobility

  1. 1. Plan-to-Activate Acceleration 
  2. 2. BSS/OSS Modernization 
  3. 3. Rapid Productization
  4. 4. B2B2X Interoperability
  5. 5. Automated Network Operations
  6. 6.Data & AI Platform
  7. 7. AI-Led NOC-as-a-Service
Service OFFERINGS 1/7

Accelerate multi-orbit service delivery from design to deployment

  1. Discovery & Planning

    Automate feasibility checks for satellite visibility and terminal compatibility to accelerate site onboarding.

  2. Design

    Simplify multi-orbit service design with reusable P/S/R templates and intelligent bandwidth planning.

  3. Orchestration & Fulfillment

    Enable SLA-aware provisioning of VSATs and IP services with ServiceNow FSM integration.

  4. Activation & Testing

    Reduce turn-up times with standardized configurations and automated LEO/MEO/GEO testing.

Key Outcomes:

  • 40-60% faster service activation
  • Reduced manual errors in link budgeting
  • Carrier-grade SLAs from day one
Service OFFERINGS 2/7

Transform legacy BSS/OSS into agile, ODA-ready platforms

  1. Due Diligence & Discovery

    Analyze your lead-to-cash and trouble-to-resolve processes to identify modernization opportunities.

  2. Capability Assessment

    Benchmark your architecture and tooling against industry best practices for ODA readiness.

  3. Future-State Design

    Create a TMF API-aligned blueprint with componentized OSS/BSS and built-in automation.

  4. Roadmap & Business Case

    Prioritize quick wins like quote automation while planning your full ODA migration.

Key Outcomes:

  • Faster quote-to-cash cycles
  • Future-proof architecture
  • Quick ROI from automation
Service OFFERINGS 3/7

Launch multi-orbit services 3x faster with pre-built BSS solutions

  1. Lead-to-Activation Framework

    Accelerate revenue with ready-to-deploy COTS solutions for multi-orbit service delivery.

  2. Omnichannel Experience

    Deliver seamless digital journeys from self-serve quotes to real-time service tracking.

  3. Prebuilt Integration

    Jumpstart deployments with pre-connected catalog, inventory and fulfillment modules.

  4. Commercial Flexibility

    Adopt pay-as-you-grow pricing for faster ROI on new satellite products.

Key Outcomes:

  • 70% faster product launches
  • 40% lower integration costs
  • Improved customer acquisition
Service OFFERINGS 4/7

Seamlessly onboard and manage partners with API-driven automation

  1. Open Partner Gateway

    Accelerate partner integration with TMF-compliant APIs for orders, faults and inventory.

  2. Fulfillment Automation

    Simplify cross-carrier service provisioning with intelligent asset assignment.

  3. AI-Powered SLA Management

    Proactively detect and route faults to maintain 99.9% partner SLAs.

  4. Change Automation

    Streamline service modifications with automated impact analysis.

Key Outcomes:

  • 80% faster partner onboarding
  • 50% fewer SLA violations
  • Fully auditable partner operations
Service OFFERINGS 5/7

Maximize satellite communications operations with NetBots.AI

  1. Network Upgrade Automation

    Deploy terminal firmware and modem patches seamlessly across your entire fleet.

  2. Adaptive Provisioning

    Dynamically allocate bandwidth based on real-time demand and network conditions.

  3. Real-Time Inventory Sync

    Maintain perfect OSS-BSS alignment with automated telemetry updates.

  4. Intelligent MACD

    Reduce service activation fallout by 60% with automated change workflows.

Key Outcomes:

  • 40% better bandwidth utilization
  • 80% faster network upgrades
  • Zero-touch provisioning
Service OFFERINGS 6/7

Transform satellite data into actionable insights with AI

  1. Unified Data Fabric

    Consolidate all operational data - from telemetry to billing - in a single cloud-native platform.

  2. Self-Service Analytics

    Empower teams to identify trends and SLA risks without IT support.

  3. AI-Powered Predictions

    Anticipate congestion, anomalies and demand with 90% accuracy.

  4. GenAI Assistants

    Automate root cause analysis and customer communications.

Key Outcomes:

  • 50% faster incident resolution
  • 30% lower operational costs
  • Proactive network optimization
Service OFFERINGS 7/7

24/7 predictive operations for global networks

  1. Comprehensive Support

    Resolve L1-L3 incidents faster with AI-driven triage and diagnostics.

  2. Proactive Monitoring

    Prevent 85% of outages through real-time telemetry analysis.

  3. Global Coverage

    Seamless 24/7 support from our worldwide NOC centers.

  4. Lifecycle Management

    End-to-end support from design (Day 0) to optimization (Day 3).

Key Outcomes:

  • 90% first-call resolution rate
  • 60% faster mean-time-to-repair
  • 24/5 operational coverage

Customer Case Study

Enabling Mobile Transmission Over Satellite for a Tier-1 Telco

Prodapt modernized a telecom provider's satellite network, enabling 3x faster provisioning and seamless service reconfiguration.
3× faster cycles, fewer re-orders, and in-flight reconfiguration support. This enhanced efficiency across mobile transmission networks.

Accelerating L2C Readiness for a leading Telecom Operator

Helped a telecom giant build a scalable L2C stack for LEO/HAPS using Salesforce, CSG, and ServiceNow to streamline catalog, quote, and order processes.
Faster service launches, improved quote-to-cash flow, and an ODA-compliant blueprint for future services. Enhanced agility and efficiency in next-gen connectivity offerings.

Designing a Future-Ready Satcom Architecture for a Leading European SATCOM Operator

A European Satcom leader partnered with Prodapt to unify its LEO/GEO operations through a rapid six-week assessment and TMForum-aligned tech overhaul. Leveraging Salesforce, MuleSoft, CSG, and ServiceNow, the transformation delivered 40% lower TCO, 50–60% faster time-to-market, and AI-ready B2B2X monetization. The future-proofed architecture drives scalability and efficiency across next-gen satellite services.

Latest Insight

OPERATIONAL EXCELLENCE

Fiber is fast, but rollout needs to keep up

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OPERATIONAL EXCELLENCE

Accelerating Digital Transformation with Hyperautomation

OPERATIONAL EXCELLENCE

Accelerate cash flows by faster order processing

alt
See all insights
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Managed Programmable WAN services

Transform your E2E legacy WAN through design, engineering, and deployment of SDWAN/SASE. On Day 1, we ensure service delivery & provisioning, technical project management, and NetOps: L1‑L4 support on Day 2.

Tooling and integration frameworks for rapidly building & operating custom managed services for meeting TCO and GTM objectives. Successfully delivered to various Tier‑1 Telcos

Technology‑Labs‑as‑a‑Service for onboarding and harnessing higher volume of new technology to stay ahead of the competition

Rich co‑creation partner ecosystem with leading vendors

Orchestration capabilities to successfully craft and deliver Network‑as‑a‑Service solutions

Open API integration of a leading COTS orchestrator with digital BSS-OSS (North) and SDWAN controllers (South) for the transformation of operator legacy service fulfillment to on‑demand pay‑as‑you‑use WAN services

Open Virtual Exchange (OVX): The OVX brings ready‑to‑use automation use cases, Multi-vendor (MV)‑Lab infrastructure to mirror your environment, and provides self‑serve training, and platforms. It provides a technology vendor marketplace with network‑cloud choices, and SMEs to adopt cloud ISV (Independent Software Vendor) ecosystem services faster

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5G, Network Cloud & Edge Services

Realize early benefits by targeting shorter value-chains through our array of services, crafted to support immediate and long-term 5G transformation and monetization goals. Address vital components required to deliver your MVPs and redesign them through our agile feedback loop. The major components for MVPs include technology exploration, Virtual Network Function (VNF)/Cloud‑native VNF onboarding, benchmarking and certification, Network-Cloud solutions, and MANO + 5G OSS reshaping/integration solutions.

Collaboration with technology labs, co-creation partner ecosystem and Lab‑as‑a‑Service for bootstrapping 5G technology adoption and industrialization

Multi‑component POCs for open source (ONAP and ORAN), VNF onboarding and benchmarking, and interop testing

COTS‑based MANO solutions with Open API integration to incumbent OSS functions

Network-slicing POCs using reference orchestration and devised solutions to resolve the challenges posed by network slice services and lifecycle interdependencies

Collaboration with web‑scale operators to co‑create vertically integrated MEC and Edge Cloud orchestration

Lite Edge Orchestrator (LEO):  The LEO is a domain orchestrator for the 5G edge cloud to provision autonomous edge services and manages domain resources. It combines edge computing, and networking (5G, SDN, SDWAN) control on its southbound and exposes an open API interface for services & macro resources (Eg: TMF 638, 639, 640, etc.) for wider digital integration

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Network Analytics & Assurance

Get E2E network visibility and enable effective network transformation through our solutions for highly disaggregated networks such as Telco Cloud, IT Multi‑cloud, and 5G vRAN/ORAN. Get access to focused engineering and scalable, specialized components and integrate them into your E2E journeys using TM Forum Open APIs.

Enhanced network reliability through advanced engineering use‑cases such as Digital Twin, using components like high‑speed message bus, SIEM solutions, ELK monitoring, RCA, and discovery

Machine‑based high‑resolution and real‑time system forensics during test case runs, using multimodal data (network traces, telemetry, logs, events, and time-series metrics)

Data-sciences ability for non‑classical insights‑driven AIOps solutions for advanced operations such as predictive assurance, and intelligent network capacity prediction

Synapt: Synapt facilitates the evolution of big data analytics into an applied intelligence hub. It leverages intelligent capabilities in web‑scale operators and brings together reusable intelligent microservices to build E2E solutions.

Unified data pipelining

Easy deployment & monitoring

Faster AI/ML training using GPU

Network 360: Network 360, when used as an enabler, delivers real-time 360° network visualization to drive smart decisions.

Intelligent and convergent view of the network

Fulfillment of growing demands for network planning, network operations, and various business user communities

Network Service Assurance (NeSA):  The NeSA is an end‑to‑end service assurance solution over a unified data platform channelized from various sources

Playbook automation, automated root cause analysis, self‑remediation, and predictive maintenance

E2E visibility and advanced analytics functions for customer experience center

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Network Orchestration & Control

Leverage our experience in developing and delivering transformative, intent-driven service orchestration which efficiently co-work with legacy systems via Open API integration. We help you with both – leading COTS orchestration technologies and open-source industry orchestration initiatives.

2‑level approach on a rotational basis – COTS‑focused engineering practices, open-source expertise groups and cross‑skilling solution architects

Partnership with high-caliber OEM engineering services covering the leading technologies – Ciena BluePlanet, Nokia, Cisco NSO, ServiceNow TSM and ONAP

Fiber‑as‑a‑Service: The Fiber‑as‑a‑Service facilitates faster innovation and revenue growth with out‑of‑the‑box fiber capabilities.

Accelerate the quote to order service activation

Scale capabilities aligned to your growth faster with best of breed solution components

Service Modeler: The Service Modeler offers a rich and easy-to-use UI to design service and data models. Other features of this accelerator are as follows:

TMF & MEF Compliance: Loaded Blueprints with the TMF & MEF standards

API specification management: Define API specifications following TMF open APIs and customization

Change management: Change tracker with lifecycle management and version control

Network Service Orchestration (NeSO): The NeSO offers full lifecycle management of services across domains (xNFs) with a centralized service catalog & policy management.

Resource lifecycle management, configuration, activation, and closed-loop control

Single pane of glass for service inventory and topology, with discovery and reconciliation capabilities

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Network Automation and NetDevOps

Leverage our expertise in OSS transformation delivery across the diversity of Telco/DSP environments, and IT automation of multi‑domain hybrid networks and cloud. Transform your cost‑intensive parts of NetOps using our expert user‑defined automation framework or cloud‑age anti‑toil paradigms like Network Reliability Engineering (NRE), and Infrastructure‑as‑Code (IaC).

Data science capabilities to drive inorganic insights-based digital outcomes like network fault predictions, rapid root cause analysis, and the next best action, especially in cost-intensive operational domains

Control over cross‑domain solution development and delivery to achieve E2E agility, using our expertise in NetDevOps and test automation

NetBots.AI: NetBots.AI is a set of network microservices that does the heavy lifting of the repetitive NetOps tasks and improves the efficiency of the network engineers when scaled with a unified GUI and customizable bot catalog.

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Network Services Advisory

Formulate strategies, roadmaps, and blueprints for multi‑domain transport networks, Telco Cloud, multi‑cloud IT Infra, NetOps/NetDevOps, automation & orchestration control solutions. Transform your network with our expertise in network & cloud domain, NetOps transformation delivery, and labs‑led research/exploration in 5G/SDN/NFV/Data Science.

Actionable insights and consensus from multi‑organizational, multi-stakeholder landscapes for vital, yet conflicting priorities like security, interoperability, speed-to-market, and profitability

Evaluation and selection of the right Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) for network transformation landscape

Identification of best‑in‑the‑industry solutions to adopt network of the future, that is service-oriented, flexible, and democratized

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Konsolidierung des Netzwerkinventars

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How to build a solid business case for service & network orchestrator easily

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Strategies to drive efficiency and reduce cost in DSP’s retail billing operations

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Implementing Software-Defined Networking (SDN)-based traffic steering model for video on demand (VoD) services

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Delivering operational excellence through scalable RPA

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SDN-NFV: Network Transformation

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Employee Engagement at Prodapt

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Business Intelligence & Analytics for MVNOs

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Oil & Gas IoT Solutions

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Churn Prediction Modeling for Communication Service Providers

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Boosting Sales Through Business Intelligence & Predictive Analytics

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Key Elements in Building BI Analytics Solution for Telcos

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Optimizing Telecom Inventory Management Through Business Intelligence & Analytics

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Profitability Analysis for Communications Service Providers

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