Digital transformation of order management apps to cloud-native microservices architecture, resulted in reduction of TTM by 50% and OpEx by 30%
  • Customer Challenge

    The customer's order management stack was highly monolithic and became complex over the years due to periodic customization and ongoing enhancements that impacted the agility, scalability, and cost.

  • Solution Used

    The complex order management suite was modernized in line with TM Forum standards (Open Digital Architecture, Open API), microservices architecture and, cloud-native IT for improved agility.

  • Business Impact

    50% reduction in product release cycle time, 30-40% decrease in OpEx.

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E-commerce B2B/B2C application stack successfully migrated to cloud for increased sales conversions and accelerated time to market
  • Customer Challenge

    The customer was challenged with frequent downtime and inconsistent availability of the application stack leading to poor user experience.

  • Solution Used

    Prodapt helped the customer with consultation, modernization, and migration of B2B/B2C applications using the cloud, and optimized PaaS for better visitor engagement and conversions.

  • Business Impact

    167% increase in online orders for Consumers & SMBs (CSMB) which boosted channel portal revenue.

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A leading connected home platforms provider delivers great home network experience through automated testing
  • Customer Challenge

    With increasing product variants, the customer was facing challenges to improve the reliability, quality and time-to-market of CPEs, and residential gateways.

  • Solution Used

    Prodapt established a next-gen test lab to deliver advanced automation testing capabilities for a range of residential gateways like CPEs, switches, modems, routers and FTTH gateways.

  • Business Impact

    60% savings in time and effort, by achieving 70% automation in testing.

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Reduce Non-productive Dispatches (NPDs) up to 60% by implementing AI-powered framework
  • Customer Challenge

    Every year, due to 40-50% of non-productive dispatches, the customer incurred millions of dollars as field operation costs. Reducing non-productive dispatches and improving field technician’s productivity was critical to stay competitive in the market.

  • Solution Used

    Prodapt’s AI-driven Network & Field Operations framework was implemented to diagnose and reduce non-productive dispatches.

  • Business Impact

    50-60% reduction in non-productive dispatches; Reduced field operations cost; Improved field technician efficiency.

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Set up a disaster recovery (DR) environment on cloud for video services
  • Customer Challenge

    A major DSP in Europe was looking for a cost-effective disaster recovery site set up for their newly rolled out video platform that serves 5M+ users.

  • Solution Used

    Prodapt developed and delivered a DR solution using Infrastructure as Code (IaC) on Amazon Web Services (AWS).

  • Business Impact

    45% reduction in cloud setup cost when compared to on-prem setup.

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Build a fully operational serverless data lake on cloud to be future-ready and agile
  • Customer Challenge

    A DSP in LATAM had built up siloed data across group companies. A huge potential to leverage this data to get great insights for better business decision making.

  • Solution Used

    Prodapt enabled an architecturally flexible and scalable solution by building a cloud-native serverless data lake on AWS.

  • Business Impact

    70% improvement in scaling time for a new data pipeline using IaC.

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Grow EBITDA by improving operational performance & customer experience
  • Customer Challenge

    The customer was challenged with high order-to-activate (O2A) cycle time that impacted revenue realization and customer experience.

  • Solution Used

    Prodapt collaborated with the business, operations, and digital functions of this customer to understand the overall O2A journey and implemented a managed digital transformation model that delivered tangible business outcomes.

  • Business Impact

    45% permanent reduction in Total Cost of Ownership (TCO).

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To democratize network automation across physical, virtual, and cloud-native infrastructure
  • Customer Challenge

    Distinguished capabilities across telco processes, operations, and network automation landscape.

  • Solution Used

    Liaising and interfacing with the vendor ecosystem to become the central automation gateway across the entire enterprise.

  • Business Impact

    Impact-driven automation and transforming network configuration to programming while training NetOps engineers.

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Power customer to a software products and solutions driven Digital Service Provider
  • Customer Challenge

    To become a software-driven connectivity services player with differentiated product and service offerings.

  • Solution Used

    We enabled the customer to realize their vision of software driven digital services provider by transforming their networks to be software-driven and implemented a CX driven digital strategy.

  • Business Impact

    80% reduction in network outage by predicting alarms.

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Unlock substantial growth opportunities in Latin America & the Caribbean through product innovation, speed & operational maturity
  • Customer Challenge

    This customer was looking for a technology and OEM agnostic consulting and services partner who can support them with legacy stack modernization.

  • Solution Used

    Ground-up setup and execution of IT operations – 150+ applications across 16 countries.

  • Business Impact

    28% acceleration in revenue realization in the B2C segment.

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Transform service deployment for entertainment services – Achieve cycle time reduction and higher NPS
  • Customer Challenge

    As the leading triple-play player in Europe, the customer was looking for a robust capacity planning strategy and implementation plan to provide a superior customer experience.

  • Solution Used

    Established centralized, data-centric, and microservices-driven video back-office platform to enable faster rollout of next-gen entertainment services across 8 countries comprising of 100+ applications and 2000+ nodes.

  • Business Impact

    75% cycle time reduction in service rollout and deployment.

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