AI at Core

AI at core for agile IT & Networks, optimized operations & elevated customer experiences. 

Software Intensive Networks

With virtualized networks, your business can take advantage of evolving technologies like 5G and the opportunities that they bring.

Digital Customer Experience

Businesses today need to address individuals, not a crowd. The frontier of excellence is digital, where millions of ones are served at scale.

Operational Excellence

Continuous improvement is non-negotiable for delivering value to your customers. Take apart, cutout, reorder, and automate as needed.

IT Agility

End-to-end service design and implementation that anticipates industry trends in data, digital, and cloud.

Product Engineering

Emerging future of software, embedded or served, that changes how we use everyday objects. Or entirely new conceptions of devices.

Featured services

Salesforce

Prodapt enables businesses to transform customer engagement and deliver best-in-class service with personalized experiences using Salesforce platform.

Cloud & Data

We enable faster adoption of cloud technologies and transform your businesses through a full spectrum of services including cloud advisory.

Media & Entertainment

Prodapt's media and entertainment services help service providers deliver content, enhance experience and improve commercial operations.

Semiconductors

Our expertise spans multiple domains, including IoT, 5G, AI, cloud, and ADAS. As a trusted partner, we work with Top Tier clients worldwide and have experience with advanced nodes such as 3nm.

Connected platforms & software

Prodapt’s solutions place your product development on the secure DevOps track, offering Generative
AI -powered performance, reliability, and monitoring.

Fiber

Fiber Internet providers are racing to expand networks and accelerate business growth.

ServiceNow

Prodapt's consulting and ServiceNow implementation expertise gets the results faster - accelerating digitization.

About us

Prodapt Red Book

We are very proud to present you with our Red Book. The Red Book explores Prodapt’s view of the connected world. And especially the part Prodapt plays in it.

Prodapt foundation

We are on a sustainable endeavor towards making a positive difference to the world we operate in.

Leadership team

Highly driven individuals with diverse experience and strong business acumen that have a shared vision of inspiring, innovating, and impressing.

Diversity and inclusion

We believe in connecting people from diverse backgrounds to achieve our collective goal of accelerating Connectedness™.

Massively distributed delivery

Ultimate business continuity. Operate from anywhere deliver everywhere, tap talent across the world.

Newsroom

Get the latest news and feature stories on our businesses, community initiatives, heritage, and people.

NEWSROOM

Centric selects Prodapt to accelerate customer acquisition & transform customer experience

Prodapt will design & operate a Salesforce-driven solution for gas and fiber customers

Dallas, Texas, March 20, 2024:

Centric Infrastructure Group, LLC (Centric), a leading Texas-based natural gas distributor and fiber optic telecommunications service provider, has partnered with Prodapt to transform its customer experience. This collaboration underscores Centric’s dedication to delivering exceptional customer service.

Leveraging Prodapt’s expertise and innovative solutions, Centric is committed to enhancing its customer experience, improving its benchmarks for satisfaction and operational efficiency within the industry.

In response to the growing demand in the Fiber to the Home/Business (FTTH/B) segment, Centric recognizes the need for agile solutions amidst complex software licensing cycles and fragmented business processes. Prodapt will introduce a flexible, cloud native, digital BSS platform integrating best-of-breed components from Salesforce and Aria to expedite service delivery and streamline business operations.

“We selected Prodapt based on their demonstrated proficiency in implementing Salesforce industry solutions and the alignment of their proposed solution with our customer experience vision.”

Kevin McKenna | SVP of Business Development at Centric Infrastructure Group.

“Natural gas suppliers and fiber service providers require adaptable and digitally native solutions to enhance last-mile service delivery and operational efficiency, ensuring a seamless experience for both field staff and customers. Combining Prodapt’s Telecom-Native integration expertise with the proven success of Salesforce products creates a powerful synergy enabling Centric to deliver exceptional experiences.”

Smita Katariya | Head of BSS Practice, Prodapt.

About Prodapt

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world.

Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. We design, configure, and operate solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers.

Today, our clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more.

A “Great Place To Work^® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.

Visit www.prodapt.com for more information. Follow us on LinkedIn.

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