Breaking down the barriers to scale RPA across the enterprise

Proven methodologies to create a steady pipeline of processes to be automated

Service providers across the globe are at various stages in their journey to embrace robotic process automation (RPA) to increase their operational efficiency. But scaling RPA and making it an organization-wide success is a big challenge. As per Deloitte’s Global Robotics Report 2018, over 80% of organizations implementing RPA were happy with the results, but only 1% of them could scale considerably in the past 1 year (50+ bots in a year).

The inability to identify appropriate use cases after initial implementations are the major bottleneck for service providers. The lack of end-to-end visibility of the process by the siloed business units further adds to this plight.

Service providers must explore various methodologies to create a steady process pipeline that can be automated. These techniques are – comprehensive analysis, design thinking workshop, and process mining.

Figure 1: RPA Demand Generation Methodologies

Download the Insight to learn about the techniques in detail and learn how to choose the correct method as per your organization’s maturity stage.