Prodapt Solutions, a leading provider of consulting, transformation, and outsourcing services to communications service providers (CSPs) and digital service providers (DSPs), entered into a strategic alliance with Blue Prism, a leading enterprise-class Robotic Process Automation (RPA) software provider, and launched its TelebotsTM framework, which provides pre-built process automation for CSP and DSP back-office operations.
Blue Prism’s RPA software provides end-to-end process virtualization, making business operations agile, accurate, and cost-effective through rapid automation of manual and rule-based back-office administration with a “virtual workforce.” Prodapt’s strong expertise in the CSP, DSP and RPA domains helps it offer cutting-edge automation solutions to clients. Prodapt and Blue Prism will enable rapid response to business changes through agile back-office operations.
To strengthen the partnership and support TelebotsTM, Prodapt established a dedicated RPA center of excellence (CoE) to provide expert consulting, process automation, and transformation services targeting wireline, wireless, and cable MSOs.