Feb 21, 2022 • New York
Prodapt, the leading consulting, technology & managed transformational services provider to the Connectedness vertical, today announced it has achieved the Crest level in the Salesforce partnership program. This recognition comes as a result of a 360-degree growth across all four categories namely, customer success, innovation, growth, and lead with social impact.
As a singularly focused consulting, transformation, and services partner to the Connectedness vertical, Prodapt accelerates digital transformation for its clients. With 100% Salesforce/Salesforce Industries certified professionals, Prodapt’s Salesforce practice is a diverse and fast-growing team of experts coming from 10 countries, speaking 15+ languages.
Prodapt is driving digital transformation programs at several tier 1/tier 2 telcos and fiber operators across the US, LatAm, and Europe using Salesforce Communications Cloud. More recently, Prodapt built a transformative greenfield stack for a leading operator in LatAm. This program involved consulting, implementation of Salesforce Communications Cloud, and collaboration with charging/billing platform partners to deliver an end-to-end connected solution.
“The industry is at an inflection point with COVID driving digital compression in getting things done. Salesforce is playing an active role in enabling DSPs to build a digital society along with Prodapt and we are well-positioned in this journey to accelerate connectedness.”
Prodapt has invested ahead in setting up dedicated labs for Salesforce and Mulesoft to build industry-focused accelerators that provide time to market advantage. This includes Fiber 360 – a pre-built Salesforce accelerator for small and mid-size fiber operators and Mulesoft connectors for Charging, Rating, and Billing systems. As a result, customers can expedite transformation and reduce costs.
Prodapt closely partners with TM Forum, the telecom industry body, and embraces their API standards. These standards help in the re-usability of the Salesforce components and integrations to multiple downstream systems in very complex multi-country / multi-SBU telecom organizations. This has led to tremendous success for Prodapt’s customers in both fixed and mobile businesses across B2C & B2B segments.
Additionally, Prodapt’s Salesforce Industries Academy enables the organic growth of its Salesforce practice and eventually will also support the DSP user community in accelerated adoption.
Prodapt has a singular focus on the Connectedness vertical. Prodapt’s customers range from telecom operators, digital / multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness.
Prodapt builds, integrates, and operates solutions enabling next-generation technologies and innovations. Prodapt works with global leaders including AT&T, Verizon, Lumen, Adtran, Vodafone, Liberty Global, Windstream, Virgin Media, Rogers, Deutsche Telekom among many others. Prodapt’s customers today help more than a billion people and five billion devices stay connected.
Prodapt has offices in North America, Europe, Latam, India, and Africa. It is part of the 120-year-old business conglomerate, The Jhaver Group, which employs over 22,000 people across 64+ locations globally.