Categories
Software Intensive Networks

Accelerate SD-WAN service delivery to serve the pent-up demand for the enterprise connectivity

Automate and digitize workflows to achieve touchless SD-WAN configuration, provisioning, and activation

Before the pandemic, SD-WAN was primarily marketed to enterprises to reduce costs and improve flexibility. As businesses realized the pressure to go digital, cloud applications became the foundation for most organizations, enhancing their productivity and collaboration. What eventually evolved into an absolute necessity was to run these essential applications more efficiently, on a more reliable network -which is why SDWAN has become one of the most successful networking functions in decades. What will further fuel this adoption is the recent shift to a mostly remote or hybrid workforce model. According to a report by IDG Research Services and Masergy, over 90% of organizations expect to adopt an SDWAN solution eventually.

For businesses, Managed SDWAN Services provide attractive opportunities to tap into the growing SDWAN market and create new revenue streams. As per Markets and Markets Research, the global SD-WAN market size is expected to grow from USD 1.9 billion in 2020 to USD 8.4 billion by 2025, at a CAGR of 34.5% during the forecast period.

But businesses can seize this opportunity only if they fulfill their customer needs on
time – by quickly activating the SD-WAN services. Potential roadblocks such as validating network compatibility, managing the service across multiple platforms, and solving the integration, operational and process-centric challenges can significantly delay the order to activate journey – leading to revenue loss and missed opportunities.


To accelerate the entire Order-to-Activate journey, businesses must eliminate process inefficiencies and embrace automation and digitalization at various levels.

To accelerate the entire order to activate journey, businesses must eliminate process inefficiencies and embrace automation and digitalization at various levels. This also means building a holistic tool that enables consolidating and automating workflows to achieve touchless SDWAN configuration, provisioning, and activation.

Categories
Software Intensive Networks

Move Broadband rollout to the fast lane, with enhanced quality

Leverage Unified Automation Testing Framework that integrates various tools and systems to fuel quick and error-free product releases

While the need for speed is a famous mantra across industries, businesses in the connectedness vertical often struggle with longer roll-out times owing to evolving network technologies and frequent Customer Premises Equipment (CPE) upgrades. To generate new revenue streams, service providers need to accelerate their Broadband Residential Gateway Rollout (routers, modems, switches etc.) and at the same time keep their capital expenditures minimal.

Traditional testing methods with multiple testing tools and automation frameworks are often unable to meet the desired roll-out timelines, causing complexities and dependency on experts. Moreover, service providers also experience the perennial challenge of repetitive testing to cover all scenarios and features, which is tedious and might lead to human errors.

Service providers, today, must look beyond manual, monotonous, and vendor-dependent testing methods. Adopt a Unified Automation Testing Framework to enhance your testing methodology by seamlessly integrating multiple test tools and frameworks. This framework can:

  • Auto-learn the device configuration
  • Provide a customizable solution to accelerate the development time
  • Seamlessly integrate with the service provider’s test environments, test tools, and management systems for smooth execution of all test cases


While the need for speed is a famous mantra across industries, businesses in the connectedness vertical often struggle with longer rollout times owing to evolving network technologies and frequent Customer Premises Equipment (CPE) upgrades.

By implementing this framework, service providers can proactively solve broadband performance issues, improve customer experience, and accelerate the Broadband Residential Gateway Rollout Time.

Categories
Software Intensive Networks

Building high-speed internet for seamless digital experiences

Leverage Zero-touch Service Assurance Framework to proactively detect and auto resolve broadband connectivity issues

‘Being Connected’ is a human necessity. Today, the availability of high-speed internet plays a crucial role in accelerating connectedness in our lives. People from across the length and breadth of the globe stand to benefit personally and professionally from a reliable internet connection.

As a result, there is explosive growth in the number of internet users, which is bound to increase in the future.

Speeds that were good enough yesterday are insufficient to support the requirements of today. Businesses, thus need to step up their game and provide a rich broadband service. By failing to do so, they will not be able to catch up with customers’ evolving expectations, causing frustration and dissatisfaction. Customers may also switch to another business offering broadband services with better quality and speed.

Businesses can ensure a reliable and undisrupted high-speed broadband service by adopting the ‘Zero-touch service assurance’ framework. This framework enables continuous remote monitoring to detect connectivity issues proactively and provide automated resolutions.


High-speed broadband supported by the ‘Zero-touch Service Assurance’ framework accelerates connectedness in our lives.

The 4 magic components of the ‘Zero-touch Service Assurance’ framework are

  1. Intelligent Insights Engine- Monitors the customer’s speed data on an hourly basis to detect any speed issues
  2. Diagnostic Engine- Buckets the issues into different categories. Auto-tickets are created for issues that cannot be auto-resolved
  3. Auto Resolution Engine- Executes autonomous actions like modem reboot or port bounce to quickly fix the speed issues
  4. Dashboard- Provides a real-time view of highly impacted customers, remediation steps, performance, percentage improvement in speed, outages, current and historical issues