Digital Service Providers (DSPs) face challenges in data migration projects and service upgrade operations. Ongoing trends such as M&As,...
Tag Archive for: O/BSS
Most Digital Service Providers (DSPs) face a common challenge of meeting the order fulfillment due dates for their customer...
Inventory of assets and services is the cornerstone for a Digital Service Provider’s (DSP’s) efficient operation. These assets grow...
Most of the DSPs face a peculiar challenge of 25% of their service truck rolls being found to be...
, Network
Turn Network Issues into Customer Delight through Trouble to Resolve (T2R) Automation Strategy
TM Forum business process framework -eTOM’s (Enhanced Telecom Operations Map) Trouble to Resolve (T2R) process deals with a trouble...
Prodapt’s ITSM (IT Service Management) insight has been published recently by AXELOS, an industry leader in developing global best...
Transformation and integration in the digital service provider (DSP) ecosystem is highly challenging due to the dynamic and demanding...
, O/BSS
Online Charging Systems (OCS) Operations: Considerations for Improving Agility and Efficiency
There is a tremendous market growth for digital and data-oriented services like PayTV, video-on-demand, M2M communications, and IoT.
According to industry analysts, a significant number of backup jobs (ranging from 5% to 25%) are failing across various...
Having multiple IT Service Management tools and business applications largely hinders IT organizations’ agility and responsiveness.
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