Prodapt’s ITSM (IT Service Management) insight has been published recently by AXELOS, an industry leader in developing global best...
Tag Archive for: IT Service Management
The days when telecommunication was limited to voice are gone. The industry has grown rapidly to accommodate multiple services.
Network incidents and service requests managed by the ITSM (IT Service Management) systems are diverse and are constantly on...
Proactive measures should be taken to prevent order fallouts, by identifying the more common issues or key triggers at...
Traditional O2A approach is not optimized. Provisioning alone takes 35% of the entire processing time in a typical telecom...
Customer satisfaction depends on exhaustive order solutions, taking full control of every aspect of the order. Sub-optimal sourcing, demand...
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