acceleration in revenue realization in the B2C segment
reduction in Mean Time to Install (MTTI) leading to faster installs & improved CX
operational expenditure savings across IT
detection of potential customer outages
reduction in unplanned network downtime
About the Customer
The customer is a leading communications company with operations in Chile, Puerto Rico, the Caribbean, and other parts of Latin America. Their business products and services also include enterprise-grade connectivity, data center, hosting and managed solutions, as well as information technology (IT) solutions.
The Business Challenge
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