Transform service deployment for entertainment services – Achieve cycle time reduction and higher NPS

Success Stories

Transform service deployment for entertainment services – Achieve cycle time reduction and higher NPS

Service Deployment for Entertainment Services

75%

cycle time reduction in service rollout and deployment

400%

increase in Net Promoter Score (NPS)

60%

reduction in the development cycle using service assurance dashboard framework across 8 countries – 1500+ service metrics

80%

accurate prediction of the Content Delivery Network (CDN) capacity

About the Customer

The customer is one of the world’s leading converged video, broadband, and communication companies, with operations in six European countries. They deliver superfast broadband, intuitive Wi-Fi, great in-and-out-of-home connectivity products, cutting-edge TV platforms, and brilliant TV content, enabling their customers to live fluid, flexible, and fast-moving lives to the fullest.

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The Business Challenge

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Prodapt’s Solution

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Business Impact

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