NPS increased by ~20%
80% reduction in downtime during software releases/upgrades
72% optimized release cycles resulted in faster time-to-market
46% increased website performance
70% permanent reduction in TCO
About the Customer
The customer offers managed communications services, including SD-WAN, Unified Communication as a Service (UCaaS), high-capacity bandwidth, and transport services to businesses across the United States. They provide high-speed broadband internet, phone service, and digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies.
The Business Challenge
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