Prodapt’s Solution
Prodapt delivered a machine learning-based solution providing the following features.
Security Information & Event Management:
Tools: ScienceLogic, Nagios, ArcSight, Panopta, Hyperic & AlertLogic
Devices Managed (20,578): Servers, Routers, Switches, Firewalls & Load Balancers
Support
Tools: SIMPANA &CDPs, RightNow & IBN Big Fix
Servers Managed: 2000+ ESXI Hosts, 1000+ Linux Servers, 2500+ Windows & VMware machines
NetOps
Services Managed: WAN, LAN, Appliance & Security
Devices: Routers, Switches, Firewalls & Load Balancers
Provisioning
Tools: VM Ware 5.5 & 6, AlertLogic & SALT
Servers Managed: 2000+ ESXI Hosts, 1000+ Linus Servers, 2500+ Windows Machines & VM Ware machines
Backup & Recovery
Tools: CMDB, SALT & RightNow
Servers Managed: Commvault, CDP & EMC-Avamar
The Business Impact
- 45% reduction in service credits
- 50% increase in NPS
- 56% reduction in downtime due to acceleration
- 64% reduction in OPEX
- 90% reduction in backup failures
- Quick & permanent fixes to major issues