Prodapt’s TechOps offering includes a suite of reliable, flexible, and proven infrastructure services and solutions, creating value to customers. Prodapt has a rich portfolio of service offerings spanning the entire infrastructure lifecycle including managed infrastructure services, such as datacenter design, migration & rollout planning, implementation, and rollouts.
The offering ensures smooth day-to-day operations of the entire infrastructure, which comprises servers, storage systems, databases, end user devices, network devices, security devices, web servers, applications, infrastructure processes, and tools.
- Feasibility study
- Gap analysis and assessment
- Architecture, design, and roadmap
- Process and policy definitions
- Architecture and consolidation
- Business continuity plans and disaster recovery (BCP & DR)
- Infrastructure assessment: Discovery & inventory
- 24x7x365 monitoring & support (L1 – L4, SMEs & architects): Infrastructure & application
- Server management and consolidation
- Setup and configuration of servers (physical and virtual)
- Data center hosting and migration services
- Alert monitoring, response & management
- Trouble ticket and service request management
- Voice and email support
- Service-level tracking and reporting
- Remote diagnostics and troubleshooting system
- Knowledge repository creation and management
- Audit services
- Engineering & solutions
- Support services
- Private cloud
- Public cloud
- Hybrid cloud
- Capacity management
- Performance management
- Partnering with cloud (federated cloud)
- Data management, classification, and archiving
- Service-level management
- Reporting
- Support services for vCloud, Oracle, Azure, AWS
- Maintenance management
- Data protection management (backup & recovery)
- Desktop migration
- Desktop management
- Database management
- Messaging and collaboration
- Assessment and evaluation services
- Maintenance services
- Application packaging
- Software distribution
- Build & implementation services
- Desktop virtualization
- Standardization
- + Consulting
- Feasibility study
- Gap analysis and assessment
- Architecture, design, and roadmap
- Process and policy definitions
- Architecture and consolidation
- Business continuity plans and disaster recovery (BCP & DR)
- Infrastructure assessment: Discovery & inventory
- 24x7x365 monitoring & support (L1 – L4, SMEs & architects): Infrastructure & application
- Server management and consolidation
- Setup and configuration of servers (physical and virtual)
- Data center hosting and migration services
- + Network
- Alert monitoring, response & management
- Trouble ticket and service request management
- Voice and email support
- Service-level tracking and reporting
- Remote diagnostics and troubleshooting system
- Knowledge repository creation and management
- Audit services
- Engineering & solutions
- Support services
- + Storage & Cloud
- Private cloud
- Public cloud
- Hybrid cloud
- Capacity management
- Performance management
- Partnering with cloud (federated cloud)
- Data management, classification, and archiving
- Service-level management
- Reporting
- Support services for vCloud, Oracle, Azure, AWS
- Maintenance management
- Data protection management (backup & recovery)
- + Desktop & Database
- Desktop migration
- Desktop management
- Database management
- Messaging and collaboration
- Assessment and evaluation services
- Maintenance services
- Application packaging
- Software distribution
- Build & implementation services
- Desktop virtualization
- Standardization
Prodapt Differentiators
Prodapt believes in delivering differentiated services that create long-term competitive advantage for the business partners and value-added services for the customers.
