Prodapt Solutions, a leading provider of consulting, transformation, and outsourcing services to communications service providers (CSPs) and digital service providers (DSPs), entered into a strategic alliance with Blue Prism, a leading enterprise-class Robotic Process Automation (RPA) software provider, and launched its TelebotsTM framework, which provides pre-built process automation for CSP and DSP back-office operations.
Blue Prism’s RPA software provides end-to-end process virtualization, making business operations agile, accurate, and cost-effective through rapid automation of manual and rule-based back-office administration with a “virtual workforce.” Prodapt’s strong expertise in the CSP, DSP and RPA domains helps it offer cutting-edge automation solutions to clients. Prodapt and Blue Prism will enable rapid response to business changes through agile back-office operations.
To strengthen the partnership and support TelebotsTM, Prodapt established a dedicated RPA center of excellence (CoE) to provide expert consulting, process automation, and transformation services targeting wireline, wireless, and cable MSOs.
“I’m excited about this strategic partnership with Blue Prism. Our CoE provides lean process consulting and RPA implementation services. Additionally, the TelebotsTM framework will accelerate time to value for our clients. This partnership will create unique value, by optimizing processes, reducing cost, and improving quality and cycle time.”
–Prakash Ramakaimal, VP and Head of Business Process Services, Prodapt
“We’re pleased that Prodapt has chosen to deliver Blue Prism’s enterprise-class RPA software to its carrier clients. Prodapt offers deep knowledge and expertise in telecommunications, truly adding value to carrier RPA implementations.”
— Michael Laurenson, Global Head of Alliances and Channels, Blue Prism
Prodapt is a leading global IT services and operations company focused on telecommunications and IoT. Prodapt works with the communications service provider ecosystem to help maximize value and reduce cost from IT and network engineering investments. Headquartered in Chennai, India, Prodapt has additional locations in the US, Europe, and South Africa. Prodapt is part of the 120-year-old Indian business conglomerate the Jhaver Group, which employs over 16,500 people across 64 countries. Prodapt is an ISO 9001:2008, ISO 27001:2015, SSAE16, and CMMI Level 3 certified company.
About Blue Prism
Blue Prism (AIM:PRSM) is the leading provider of enterprise-class Robotic Process Automation (RPA) software, which eliminates back-office manual data entry and processing work that humans shouldn’t be doing. www.blueprism.com.
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