Key-Considerations-to-Accelerate-the-ITSM-Consolidation-Program

Key Considerations to Accelerate the ITSM Consolidation Program

September 21, 2017
Key-Considerations-to-Accelerate-the-ITSM-Consolidation-Program

Having multiple IT Service Management tools and business applications largely hinders IT organizations’ agility and responsiveness. CSP’s looking at ways to cut costs and complexities and enhance competitiveness are embracing various strategies to consolidate ITSM systems.

View of typical ITSM landscape of a CSP:

ITSM acceleration

Some of the key challenges faced in distributed ITSM environment are:

ITSM key challenges

This insight paper presents some of the key considerations & recommendations for CSPs to advance their ITSM consolidation program.

By implementing the recommendations described in this insight paper, CSPs can easily realize the
following benefits:

  • Up to 40% reduction in cost of operational & licensing expenditure
  • Up to 50% reduction in average time spent in ticket analysis and resolution
  • Up to 20% savings on hardware infrastructure and data center power consumption

To know more about the ITSM consolidation strategy, please download the insight paper here.

Credits:

Om Prakash C
Philip Richard D
Mogan AB

Connect with Us

We're ready to help your business grow. Let's talk about what service is right for you.

I'd like to be contacted by Prodapt about related services

Connect with Us

We are ready to help your business grow. Let us talk about what service is right for you.

I'd like to be contacted by Prodapt about related services

Thank you for your interest.

Our team shall connect with you shortly.

Log in with your credentials

Forgot your details?