Windstream builds sliceable autonomous network
June 1, 2020
The US carrier ethernet market grew nearly 9% in 2019. Although Windstream Communications had the sixth largest share of...
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Leveraging data-driven inventory wizard to arrest 90% of errors at the source
May 22, 2020
Digital Service Provider’s (DSP’s) inventory data consisting of their assets and services is very critical to their operations. These...
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Building a robust virtual agent (VA) rollout strategy for DSPS
May 19, 2020
The virtual agent’s market is at an all-time high and is garnering more and more interest with each passing...
Read More Accelerating network inventory reconciliation process time by up to 60% using RPA
March 20, 2020
An accurate inventory of assets and services is the cornerstone for any digital service provider. Yet, Digital Service Providers...
Read More Leveraging NLP/NLU based intelligent bot to achieve seamless service provisioning
March 12, 2020
Digital Service Providers (DSPs) have begun leveraging RPA to automate various processes in telecom industry especially in operations and...
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Service Truck Roll Optimization Framework for Digital Service Providers
December 7, 2019
Currently Digital Service Providers (DSPs) traditional field service operations involve more human effort such as manual order entry, multiple...
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Key Considerations to Build a Business Case for Service & Network Orchestration
December 3, 2019
In pursuit of a successful network transformation, one of the important aspects is to identify and define the areas...
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Vulnerability analysis and security best practices for DSPs
November 1, 2019
Reducing vulnerability assignment lead time close to 80% by automating vulnerability analysis & assignment process in DSPs network.Cyber-attacks are...
Read More End-to-end automation strategy to provide seamless trouble to resolution(T2R) experience with improved NPS
October 11, 2019
Digital service providers (DSPs) have complex fundamental processes with multiple system integrations that are labor-intensive and highly expensive. TM...
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Automating RPA code review for faster, defect-free bots
September 20, 2019
Reviewing the code of robotic process automation bots before moving it into production is very critical for an RPA...
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Creating an effective and portable virtual network function testing framework with end-to-end automation
August 15, 2019
As the digital service providers’ (DSPs) ecosystem keeps evolving, the virtual network function (VNF) testing is getting more complex,...
Read More How to create and maintain a steady pipeline of high ROI opportunities for RPA implementation
July 1, 2019
Robotic process automation (RPA) has become a very common name amongst digital service providers (DSPs) and all of them...
Read More How digital service providers (DSPs) can refactor legacy O/BSS applications to microservices-based architecture
June 13, 2019
For digital native players, the strategy is quite straight forward since all the functional modules are developed from scratch...
Read More Empowering robotic process automation with a bot development framework
June 3, 2019
Many organizations across the globe are leveraging robotic process automation to increase their operational efficiency and are at various...
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NaaS management – Leveraging API-based customer and network insights
May 1, 2019
As businesses become more and more digitalized, it is imperative for digital service providers (DSPs) to capitalize on opportunities...
Read More Building a hybrid ML model to predict CDN capacity
May 1, 2019
In today’s information-driven world, technology is advancing exponentially and so is the growth rate of data traffic over worldwide...
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A proactive approach for prevention of order fallouts in digital service providers’ (DSPs’) order to activate lifecycle
April 5, 2019
A customer’s journey with a DSP usually starts with his intent to use or purchase a service through any...
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SETTING-UP A SUCCESSFUL & HIGHLY SCALABLE RPA CENTRE OF EXCELLENCE (CoE)
October 1, 2019
Establishing a robust RPA Centre of Excellence (CoE) is pivotal to accomplishing bot velocity and making it an organization-wide...
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How CI/CD Can Fast-Track Next-Gen Media Rollouts
October 1, 2019
Online video consumption has been increasing tremendously with rapid change in consumer expectations to have seamless viewing experience across...
Read More Implementing software-defined networking (SDN) based traffic steering model for video on demand (VoD) services
October 1, 2019
Video on demand (VoD) continues to grow at an unprecedented rate as millions of users subscribe to digital on-demand...
Read More LEVERAGING MACHINE LEARNING MODELS FOR PREDICTIVE MAINTENANCE OF NETWORK SERVICES
October 1, 2019
Service assurance is a big focus area for all the digital service providers (DSPs) and they are looking at...
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Solving the NFV Culture War: IT vs Network
October 1, 2019
IT versus network is the battle at the intersection of the NFV culture war. What are the plans for...
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Strategies to increase automation potential in DSP’s RPA
October 1, 2019
A lot of players in the communications industry have started embracing RPA, seeking its applications and benefits. But they...
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REMOTE PATIENT MONITORING – ONE OF THE MOST IMPORTANT APPLICATIONS OF IOT IN HEALTHCARE
October 1, 2019
The application of IoT in Healthcare services is bringing the paradigm shift in terms of how this industry operates,...
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How DSPs can overcome security threats with agility using intelligent RPA
October 1, 2019
As security threats are on the rise, digital service providers (DSPs) need to focus more on threat detection and...
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Monitoring: Meeting the Demands of Video-on-Demand
October 1, 2019
More and more DSPs are opting for microservices to reap its benefits. However, monitoring microservices is very challenging, as...
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THE RACE TO NORTHBOUND API SUPREMACY
October 1, 2019
The North-Bound APIs’ race is going to create a competitive advantage to the winner that manufacturers are scrambling to...
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Virtual Network Function (VNF) onboarding is simply more than VNF Descriptor (VNFD) configurations
October 1, 2019
Digital service providers (DSPs) are adopting Virtual Network Function (VNF) to reap key benefits such as accelerated service realization,...
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The API War in Virtualization
October 1, 2019
How do we resolve the laundry list of API specs vying to be the virtualization industry standard? TIA NOW...
Read More Online Charging Systems (OCS) operations: Considerations for improving agility and efficiency
October 1, 2019
As per Gartner report titled “The Gartner scenario for Communications Service Providers: Routes to the future,” digital/adjacent market services...
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Improving Agility and Efficiency Using Adaptive Priority Approach in IT Service Management
October 1, 2019
The primary goal of the incident management is to restore normal service at the earliest opportunity. This minimizes the...
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Key Enablers to Accelerate the ITSM Consolidation Program
October 1, 2019
With the growing trend of mergers and acquisitions, new technology adaptations, geographical expansions across the world, the need for...
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How to Secure Personally Identifiable Information (PII) of Customers
October 1, 2019
Information security has been a constant challenge for enterprises. Especially in a software test environment, enterprises face the threat of exposing...
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Strategies to Improve the efficiency of DSPs’ Technical Assistance Center (TAC)
October 1, 2019
The communication industry is growing at an unprecedented pace and is emerging as a multi-service industry, with many next-gen offerings. Digital Service Providers...
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How network inventory consolidation (NIC) helps CSPs reap major business benefits
October 1, 2019
All this while, the telecommunications industry was looking for a way to integrate their network inventory and have a...
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Robotic Process Automation: What it takes to implement it
October 1, 2019
While robotic process automation (RPA) is taking the telecom industry (and many others) by storm, , organizations need to...
Read More Enabling effortless, dynamic provisioning through multi-domain orchestration
October 1, 2019
Provisioning of optical wave services for wholesale and enterprise customers has been a highly challenging and time-consuming task for...
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IoT is our ray of hope for a greener Planet
October 1, 2019
With innovation in machine learning algorithms, technology, and functional components, it is fair to assume that “IoT is our...
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How Artificial Intelligence and Analytics helps in crime prevention
October 1, 2019
According to a study released by FBI, there is an annual increase of 4.1% in violent crimes and 7.4%...
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Transforming Telecom Business Processes Using Robotic Process Automation
October 1, 2019
CSPs are moving towards Robotic Process Automation (RPA) to reduce cost, improve data quality, boost customer service, and drive...
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How to improve the backup success rate of data centers?
October 1, 2019
According to industry analysts, a significant number of backup jobs (from 5 to 25%) are failing across various tiers...
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Getting resourceful with machine learning
October 1, 2019
Event flapping is one of the major challenges faced in IT/telecommunications-infrastructure-monitoring. From the data-center perspective, flapping events are those...
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Using CI/CD over containerization to drive down pre-production costs
October 1, 2019
The advent of continuous integration and continuous delivery (CI/CD) has revamped the traditional application development process in a drastic...
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How IoT is reshaping the retail industry
October 1, 2019
The retail industry is moving from selling products to selling experiences, so it has become extremely important for retailers...
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