Our portfolio of services ranges from building strategies to delivering significant business impact, leading to new growth opportunities, improved customer experience, operational efficiency, and reimagined business processes.
As technology adoption has skyrocketed, it has vastly changed the way that consumers engage with a Digital Service Provider (DSP). Consequently, many DSPs feel the heat of customer churn due to substandard order-to-activate (O2A) processes.
Service Call & Truck Roll Reduction
In a world where customer preferences in network choices are constantly changing, telecom companies need to be future-ready and agile. Digital Service Providers (DSPs) have been facing huge revenue leakages apart from challenges in meeting customer expectations.
CX-driven Digital Contact Center
The ever-changing competitive telecom ecosystem and demanding consumers are challenging the DSPs to redefine their consumer experience capabilities. Increasing call volumes, the complexity of service management systems, and tightened budgets call for an automated and efficient digital care channel.
Telecom Process as a Service (TPaaS)
Digital Service Providers (DSPs) have large operations teams, often operating on siloed legacy platforms to perform their day-to-day work. While dealing with an increasingly complex product catalog, operations teams are also under constant pressure to reduce costs, improve operational efficiency…
Open Virtual Exchange (OVX)
Network services are not the same as it once was. To keep up with consumers’ growing expectations, it’s important for DSPs to re-imagine their WAN edge services for faster, flexible, and cheaper connectivity – So, how to transform the way enterprises use network services?
Lack of a unified network automation platform across legacy, physical and virtual network functions has disrupted the introduction of next-gen service orchestrators, thus compromising network service availability.