Modernizing Order Management with Cloud-native Digital Platform Approach to Achieve Business Agility
Legacy order management IT stack hampers Digital Service Providers (DSPs) from achieving business agility, which is crucial for succeeding...
Author Archive for: Prodapt
As DSPs transition towards multi-layered microservices architecture and cloud-native applications, traditional monitoring tools have shown the following limitations. Difficulty...
Today, most Digital Service Providers (DSPs) struggle to improve the efficiency of the field technicians, which leads to high...
67% of customers who contacted customer service in the last twelve months reported connectivity performance issues. Around 26% of...
The pandemic has been the time of record highs for video consumption. With many stuck at home, movie theaters...
With a Net Promoter Score (NPS) average of 24, telecom holds the lowest industry average according to the NPS Benchmarks...
Most telcos aim to provide digital capabilities to customers but struggle to transform with legacy O/BSS systems. According to...
The future of Digital Service Providers (DSPs) will be driven by agile and data-driven decision making. DSPs generate data...
Digital Service Providers (DSPs) face challenges in data migration projects and service upgrade operations. Ongoing trends such as M&As,...
Digital Service Providers’ (DSPs’) broadband service qualification has become cumbersome and time-consuming. The ineffective service qualification process is causing 30-40%...
Recent Comments