Digital Service Providers (DSPs) are implementing machine learning (ML) technologies for various use cases in their ecosystem. Auto Machine...
Sr. Director – NextGen Practices (Ai/ML, DevOps, Microservices & IoT) – Prodapt
Avai heads the Next-Gen Labs in Prodapt and is focused on evangelizing next-generation technology solutions for the customers involving AI/ML, Data Analytics, Big Data, Microservices etc. She has 19+ years of experience, spread across various domains/technologies like IoT/M2M, Telecom, Healthcare, AI/ML and Big Data and also significant proficiency in setting up CoE/Incubator Labs and concept-to-commercialization of end-to-end solutions in the Next-Gen areas. Avai plays a huge role in DX (digital transformation) initiatives at Prodapt and has authored many thought-leadership papers and published many articles/bogs on various global industry platforms.
Time: 10.45 – 11.00
SVP & Head of Business Process Services & RPA – Prodapt
Prakash joined Prodapt in 2013 and is responsible for setting up business process & RPA practice area. His role is to lead the practice area & manage delivery for various engagements. He is responsible for P&L, Delivery, ESAT, CSAT & roll out new offerings/collaterals to support new business. Prakash works closely with sales to ensure growth of business and set up new business.
Prior to joining Prodapt, Prakash was the Practice Head for business process services – Telecom vertical at TCS, Chennai for 7 years. He was responsible for setting up business process services and managed 3000+ FTE serving global telecom customers. Prakash completed his post-graduation on operation management from IIM Kozhikode and post-graduation on Marketing management from Annamalai University. He is a certified Six Sigma Black belt, Lean practitioner and Process consultant. He served in Indian Air Force for 9 years and worked across wireline and wireless telecom operators at Airtel and RPG cellular in various roles.
Time: 11.30 – 12.00
Head of Technology Strategy, Liberty Latin America
Greg Smith is Head of Technology Strategy at Liberty Latin America (LLA). Greg has more than 22 years of experience across both the vendor and carrier sides where he has worked with numerous Voice, Mobile, and Broadband technologies. At LLA he supports the road-map development for all Technologies covering the full End to End view. Greg’s passion is delivering broadband, video, voice and mobile services to the Liberty Latin America customers supporting the overall improvement of their way of life. Instrumental in delivering network improvements that has driven clear quality improvements visible to the end customer across many technologies. Possesses a Bachelors degree in Computer Science from Florida International university, and awarded the Leadership and Chairman’s awards of excellence.
Time: 12.45 – 14.00
Head of IT Strategy, Architecture and Analytics, Liberty Latin America Stephen Kowal heads up IT Strategy, Architecture and Analytics for Liberty Latin America. Mr. Kowal draws from over twenty eight years of managing development and implementation of core networks, billing and customer care systems in a variety of telecom operations (wireless, wireline, satellite, internet and broadband) in several countries including Afghanistan, Croatia, Poland and the US. His career has included launching of wireless operations from scratch, leading organizations through rapid growth and transformation of legacy systems in preparation for competition Time: 12.45 – 14.00
Stephen Kowal
Lunch-briefing Session – Day 1Transforming into a DSP – In-flight Engine Change
Vice President – Digitization Europe (IT), Deutsche Telekom KD leads Digitalisation function for DT EU countries. KD has 22 years in the IT and communications industry – a veteran with diverse and expansive experience spanning strategic planning, platforms creation, architecture and execution of consumer products/services. He is an expert in directing effective digitization approach for consumer facing channels. KD has coached cross-functional teams in building modular product platform architectures, utilizing Agile and Scrum practices. Time: 09.30 – 10.00
Kanwardeep Singh Ahluwalia (K.D)
Speaking Session – Day 3Customers Drive Digital Transformation
SPM, Intelligent Digital Experience, TELUS
Lawrence is based in Vancouver, Canada and has spent the past 13 years working within the telecom industry. He has a passion for technology and has previously worked on emerging call centre trends such as chat bots, speech recognition and back-office analytics. In his latest role as a Senior Program Manager, Lawrence is establishing a Robotic Process Automation Center of Excellence at TELUS. The CoE is being designed to support various business units across the organization with a flexible Managed RPA Service to accelerate the growth and deployments of RPA initiatives.
Time: 12.45 – 14.00
Director, API Development & Platform Engineering, CenturyLink
Gary Sidhu is a telecommunications industry leader with 20+ years of experience in the field and a proven track-record of leading multiple-engineering teams to build start-of-the-art digital platforms. He is currently fulfilling his role as the Director of API and Microservices platform & strategy at CenturyLink. His expertise includes effective project deconstruction and budget administration, along with leading large, geographically diverse teams to achieve on-time and on-budget delivery. On top of technical prowess, he also holds great communication and organization skills, which contribute to his managerial role. Gary was a guest speaker at I love APIs conference held in Chicago.
Time: 15.00 – 15.30
Head, SDN Labs, O/BSS Practice, Prodapt
Rajan has rich expertise across Telecom O/BSS, project delivery, software engineering, IT services & consulting, and product development. He has delivered world-class telecom O/BSS products in fraud & risk management, RA, revenue operations center, routing optimization, mediation & rating, margin management, data integrity management, and discovery & activation.
Time: 12.45 – 14.00
Partner, Prodapt Consulting
Paul is driven by challenges and is always focused on getting the best and ambitious results for the customers and their end customers. Over the last decade, Paul’s focus has been introducing new services, lower run rates and transforming Telcos to digital service providers. Being relation-focused, he gets the best out of people, maintains an end-to-end overview with a great attention to detail. He takes responsibility for results and steers design and development of processes, organization & IT with a healthy interest in underlying technical infrastructure along with leading Prodapt Consulting.
Prior to Prodapt, Paul was the partner of a leading-edge consulting company, which grew significantly and was also the lead architect for many CSPs such as KPN, T-Mobile NL, Belgacom, Tele2 NL, DT for BSS and OSS transformations, migrations, niche product development and multiple introductions for the business market. Prior to the consulting company, he was working for a software company and responsible for network inventory innovations on local loop and class 5 switching administration and processes.
Paul demonstrated excellent technical and consulting skills at the beginning of his career and was promoted to higher roles and functions. That also brought him a lot of formal and informal recognition. Being able to step into a consulting firm and becoming a partner within the first year, was the most important achievement of his professional life.
Time: 09.30 – 10.00
Time: 15.00 – 15.30
VP & Head of SDN-NFV, Strategy and Practice, Prodapt
Hema heads SDN-NFV, Strategy and Practice at Prodapt, defining solutions & service offerings, and addressing the business needs across the digital and network transformation journey. She has over 20 years of experience, with successful achievements in the IT, telecommunications and media industries.
Time: 15.00 – 15.30
Time: 11.30 – 12.00
Time: 14.30 – 14.45
Robotic Process Automation Leader, Prodapt
Aravind works with his DSP clients to help them understand and maximize their value from Robotics to drive business outcomes. He has rich experience in setting up and scaling intelligent automation programs across different verticals and brings his expertise with related emerging technologies including Machine Learning, Natural Language Processing and AI. As a trained Design Thinking practitioner, Aravind uses his techno-functional background to help build creative solutions and consensus amongst diverse stakeholder groups.
Time: 12.45 – 14.00
Recent Comments