Practices > OSSBSS
OSS/BSS
Converged services provisioning and multiple plays require the implementation and maintenance of both operational and business systems. Prodapt offers OSS/BSS solutions that allow Communication Service Providers to focus on revenue generation and service deployment rather than manning OSS deployment. Our customers experience a return on investment through 24/7 customer service, cuts in support costs, and a faster time to service deployment and consequent revenues.
Prodapt's covers all aspects of the OSS space, including service fulfillment and assurance; managing inventory and network mediation related tasks; and the integration of services with reporting mechanisms.
Prodapt OSS/BSS Experience
| OSS Functionality
| OSS Systems
|
| Fulfillment
|
| Service Configuration Management
| Motive HDM (for managing CPEs remotely), DRS (Custom developed system)
|
| Service Activation
| MetaSolv ASAP
|
| Order Management
| MetaSolv MSS
|
| Resource Inventory Management
| MetaSolv MSS
|
| Assurance
|
| Service Problem Management and TT handling
| CTS (NETeXPERT - Agilent), BMC Remedy TT system
|
| Resource problem/testing
|
| Management and TT handling
|
| Work Force Management
| WFM (TAP & UDS), CTS (NETeXPERT- Agilent)
|
| Billing
|
| Network Mediation
| MetaSolv NM
|
| Customer Care and Billing Systems
| EBPP
Amdocs Ensemble Custom developed System for retail billing
|
| Revenue Assurance Management
| MetaSolv integration with Razorsight
|
| Wholesale / Interconnect Billing
| Custom developed system
|
