Practices > Emergency 911

Emergency 911

Prodapt has built deep domain expertise in the emergency services area by working with pioneers in emergency communications. Our clients provide the core of USA’s 911 infrastructure and deliver innovative solutions to communications service providers and public safety organizations, including complex data management, network transactions, wireless data services and notification services.

Prodapt works with the world’s leading Emergency Service Providers to reduce time-to-market for new product features and deliver compelling user experiences at lower operational costs. Our solutions include:

Transaction Service System

ALI
MSAG
TN
SOI Processing [Security & Authentication mechanism as per NENA5 for Telco interface]

Emergency Network Provisioning Systems

MSAG, ALI, ESN, TN database management
Applications to manage Wire-line and Wire-less network data
Effective call routing
Flexible and proactive problem handling workflow
Ensuring data accuracy across all the stakeholders of the emergency network
(PSAP, Telco, County, DIU)
Online communication for all the stake-holders

Provisioning Applications

Providing value-added services for 911 Users; services integrated with Telcos
Maintain Personal data [like list of emergency contact persons, Preferred language]
Location based services

Next Generation Intelligent Emergency Network [IEN]

Simulators development for the Next Generation Intelligent Emergency network (IEN) component suite – SNR, RG, EIS
Experience with ESMI & BEMS Protocols
Integrated with Various EIS [Emergency Information Services]
Language Selection
Medical History
Emergency Contact Person