Prodapt had a great participation at the Digital Transformation World 2018 (formerly, TM Forum Live) held at Nice, France from May 14, 2018 to May 16, 2018. At the event, the team showcased Prodapt’s unique expertise in the next-gen technologies such as SDN-NFV and the Telco-specific robotic process automation framework, Telebots™. The event helped Prodapt to strengthen its association with TM Forum and address the challenges that influence the business growth of digital service providers (DSPs).

Prodapt’s executive team presented its thought-provoking ideas on SDN-NFV and RPA through various sessions at the DTW along with their customers. The presentations can be downloaded from the respective sessions’ links. To know more about Prodapt’s capabilities and solutions around SDN-NFV and RPA, please contact us at info@prodapt.com.

Watch the video summarizing Prodapt’s successful participation at the Digital Transformation World 2018.

Speaking Session: “Achieving end-to-end service orchestration across hybrid networks”

Time: 11.15 AM to 11.40 AM

Track: Zero-touch SDN-NFV

Speakers:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt
Russ Bartels, Director, SDN & Network Automation, Windstream

  • Intent-based, multi-domain orchestration reducing TTM for wholesale & enterprise services such as wavelength & carrier Ethernet
  • Dynamic orchestration of multi-vendor access network for broadband element commissioning
  • Fully managed SD-WAN cloud-based solution

Panel Discussion: “What has NFV & SDN achieved to date?”

Time: 11.50 AM to 12.20 PM

Panelist:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt

  • What have been the best use cases for NFV & SDN thus far?
  • What is the current ROI on NFV & SDN deployments?
  • What are the next opportunities for reducing OPEX?
  • What are the main obstacles still to overcome?

Briefing Session (Lunch & Learn): “Transforming KPN into a digital Telco through SDN-NFV”

Time: 12.45 PM to 02.00 PM

Speakers:

Rajan R N, Head, SDN Labs, O/BSS Practices & AVP, Prodapt
André Beijen, Head, Network Innovation, KPN 

KPN is transforming itself into digital Telco, enabling a digital lifestyle to its customers’ through virtualization of its network & services using SDN-NFV technologies. KPN has embarked on the journey of Network Virtualization by adopting a standard-based architecture, building & exposing an API-driven programmable network, and enabling automation of service delivery and management. Prodapt is deeply involved in this engaging transformation at KPN, providing technology consulting & services in product consulting, virtualization, testing, automation, and DevOps. During this lunch briefing, Prodapt and KPN will share the knowledge gained from the journey and exchange ideas with the guests.

Speaking Session: “Imbedding AI and robotics at the core of your operations”

Time: 11.40 AM to 12.05 PM

Track: AI & Data Analytics

Speakers:

Harsha Kumar, President, Prodapt
Pari Bajpay, Senior VP, Digital Platform Development, CenturyLink

  • What is RPA, what are the benefits?
  • Where to start with RPA if you’re a DSP/telco?
  • How can AI further add value?
  • Leading tool vendors/open source frameworks
  • DSP case study
  • Key learnings from the DSP
  • Demos planned within the presentation

Briefing Session (Lunch & Learn): “Delivering operational excellence through scalable RPA”

Time: 12.45 PM to 02:00 PM

Speakers:

Aravind Parthasarathy, Telebots Practice Head, Prodapt
Scott Holynaty, Business Analysis Team Lead, TELUS

  • Introduction to RPA
  • TELUS business scenario on current operations and the challenges faced in achieving optimization
  • Solution approach and experience partnering with Prodapt/TELUS team impressions
  • Key considerations going forward/guidelines for new adopters – Best practices for scaling RPA – CoE model, In take tool, license management/innovative commercial models for licensing & tracking/planning etc. for executing CoE successfully.

Delivering enhanced customer experience through intelligent robots

With the customers becoming more demanding in terms of convenience, speed of response/resolution and accuracy, the quality and personalization of customer services is of paramount importance. For digital service providers (DSPs) with traditionally poor CSAT/NPS ratings, improving customer experience can become a significant differentiator to improve growth. The catalyst program will enable the DSPs to have a proactive approach in terms of problem identification and solution offering to their end customers.

A hands-on, practical workshop, where the attendees will see results, and get a clear vision on the future plans needed. The customers will get an opportunity to meet with the catalyst project team to understand the projects through real-time demos. The catalyst program will also demonstrate how DSPs can provide 24*7 proactive and personalized customer experience to subscribers by leveraging knowledge obtained from data, Chatbots, and intelligent software robots.

 

Catalyst Theatre Speaking Session:

Date: 15 May, 2018

Time: 02.30 PM to 03.00 PM

Speakers:

Pradeep Balakrishnan, Director, Robotics & Automation, Prodapt
Arnold Buddenberg, Enterprise Digital Business & IT Transformation Architect, Orange Labs Services

 

Champion

 

 

 

 

Participants

 

 

 

 

Watch the preview of the Catalyst project from Pradeep Balakrishnan, Prodapt North America

Date: 15 May, 2018

Speaking Session: “Achieving end-to-end service orchestration across hybrid networks”

Speakers:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt
Russ Bartels, Director, SDN & Network Automation, Windstream

Briefing Session (Lunch & Learn): “Transforming KPN into a digital Telco through SDN-NFV”

Speakers:

Rajan R N, Head, SDN Labs, O/BSS Practices & AVP, Prodapt
André Beijen, Head, Network Innovation, KPN

Date: 16 May, 2018

Speaking Session: “Imbedding AI and robotics at the core of your operations”

Speakers:

Harsha Kumar, President, Prodapt
Pari Bajpay, Senior VP, Digital Platform Development, CenturyLink

Briefing Session (Lunch & Learn): “Delivering operational excellence through scalable RPA”

Speakers:

Aravind Parthasarathy, TeleBOTs Practice Head, Prodapt
Scott Holynaty, Business Analysis Team Lead, TELUS

+ TM Forum Video
+ Day 2: 15 May, 2018

Speaking Session: “Achieving end-to-end service orchestration across hybrid networks”

Time: 11.15 AM to 11.40 AM

Track: Zero-touch SDN-NFV

Speakers:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt
Russ Bartels, Director, SDN & Network Automation, Windstream

  • Intent-based, multi-domain orchestration reducing TTM for wholesale & enterprise services such as wavelength & carrier Ethernet
  • Dynamic orchestration of multi-vendor access network for broadband element commissioning
  • Fully managed SD-WAN cloud-based solution

Panel Discussion: “What has NFV & SDN achieved to date?”

Time: 11.50 AM to 12.20 PM

Panelist:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt

  • What have been the best use cases for NFV & SDN thus far?
  • What is the current ROI on NFV & SDN deployments?
  • What are the next opportunities for reducing OPEX?
  • What are the main obstacles still to overcome?

Briefing Session (Lunch & Learn): “Transforming KPN into a digital Telco through SDN-NFV”

Time: 12.45 PM to 02.00 PM

Speakers:

Rajan R N, Head, SDN Labs, O/BSS Practices & AVP, Prodapt
André Beijen, Head, Network Innovation, KPN 

KPN is transforming itself into digital Telco, enabling a digital lifestyle to its customers’ through virtualization of its network & services using SDN-NFV technologies. KPN has embarked on the journey of Network Virtualization by adopting a standard-based architecture, building & exposing an API-driven programmable network, and enabling automation of service delivery and management. Prodapt is deeply involved in this engaging transformation at KPN, providing technology consulting & services in product consulting, virtualization, testing, automation, and DevOps. During this lunch briefing, Prodapt and KPN will share the knowledge gained from the journey and exchange ideas with the guests.

+ Day 3: 16 May, 2018

Speaking Session: “Imbedding AI and robotics at the core of your operations”

Time: 11.40 AM to 12.05 PM

Track: AI & Data Analytics

Speakers:

Harsha Kumar, President, Prodapt
Pari Bajpay, Senior VP, Digital Platform Development, CenturyLink

  • What is RPA, what are the benefits?
  • Where to start with RPA if you’re a DSP/telco?
  • How can AI further add value?
  • Leading tool vendors/open source frameworks
  • DSP case study
  • Key learnings from the DSP
  • Demos planned within the presentation

Briefing Session (Lunch & Learn): “Delivering operational excellence through scalable RPA”

Time: 12.45 PM to 02:00 PM

Speakers:

Aravind Parthasarathy, Telebots Practice Head, Prodapt
Scott Holynaty, Business Analysis Team Lead, TELUS

  • Introduction to RPA
  • TELUS business scenario on current operations and the challenges faced in achieving optimization
  • Solution approach and experience partnering with Prodapt/TELUS team impressions
  • Key considerations going forward/guidelines for new adopters – Best practices for scaling RPA – CoE model, In take tool, license management/innovative commercial models for licensing & tracking/planning etc. for executing CoE successfully.
+ Catalyst Program (May 14 -16, 2018)

Delivering enhanced customer experience through intelligent robots

With the customers becoming more demanding in terms of convenience, speed of response/resolution and accuracy, the quality and personalization of customer services is of paramount importance. For digital service providers (DSPs) with traditionally poor CSAT/NPS ratings, improving customer experience can become a significant differentiator to improve growth. The catalyst program will enable the DSPs to have a proactive approach in terms of problem identification and solution offering to their end customers.

A hands-on, practical workshop, where the attendees will see results, and get a clear vision on the future plans needed. The customers will get an opportunity to meet with the catalyst project team to understand the projects through real-time demos. The catalyst program will also demonstrate how DSPs can provide 24*7 proactive and personalized customer experience to subscribers by leveraging knowledge obtained from data, Chatbots, and intelligent software robots.

 

Catalyst Theatre Speaking Session:

Date: 15 May, 2018

Time: 02.30 PM to 03.00 PM

Speakers:

Pradeep Balakrishnan, Director, Robotics & Automation, Prodapt
Arnold Buddenberg, Enterprise Digital Business & IT Transformation Architect, Orange Labs Services

 

Champion

 

 

 

 

Participants

 

 

 

 

Watch the preview of the Catalyst project from Pradeep Balakrishnan, Prodapt North America

+ Resources

Date: 15 May, 2018

Speaking Session: “Achieving end-to-end service orchestration across hybrid networks”

Speakers:

Hema Kadia, VP & Head, SDN-NFV, Strategy & Practice, Prodapt
Russ Bartels, Director, SDN & Network Automation, Windstream

Briefing Session (Lunch & Learn): “Transforming KPN into a digital Telco through SDN-NFV”

Speakers:

Rajan R N, Head, SDN Labs, O/BSS Practices & AVP, Prodapt
André Beijen, Head, Network Innovation, KPN

Date: 16 May, 2018

Speaking Session: “Imbedding AI and robotics at the core of your operations”

Speakers:

Harsha Kumar, President, Prodapt
Pari Bajpay, Senior VP, Digital Platform Development, CenturyLink

Briefing Session (Lunch & Learn): “Delivering operational excellence through scalable RPA”

Speakers:

Aravind Parthasarathy, TeleBOTs Practice Head, Prodapt
Scott Holynaty, Business Analysis Team Lead, TELUS

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