Amusement parks worldwide continuously face the issue of crowding. When people surge into popular parks during weekends or holidays, it becomes tedious for dispensing tickets, managing the people, and providing a good customer experience. The park visitors also find this annoying. IoT enablement can enhance the visitors’ experience as well as uncover great opportunities for improved efficiency. IoT and data analytics can also attract more customers with the introduction of loyalty programs off season.
Synapt’s Connected Parks is an integrated, end-to-end solution that provides a highly personalized customer experience through smartphones and wearables. Connected Parks is available as an app on smartphones as well as on the web. Park management can leverage Synapt’s Data Analytics Platform for loyalty programs as well through the Connected Parks solution.