The increase in demand for personalized services for B2B and B2C has compelled CSP to relook into their order-to-fulfillment lifecycle. It is imperative for CSPs’ to simplify processes across the order-to-fulfillment lifecycle to improve business agility and enhance customer experience.

An integrated Order Management and Service Fulfillment System facilitate a real-time communication between CRM, order and service management, and product portfolio applications. The resulting processes across order-to-activate value chain help CSPs reduce order fallouts, accelerated roll-out capability for tailored services, and thereby, reduced subscriber churn.

Market Segments

  • Mobility
  • Fixed
  • Cable
  • Satellite
  • Media
  • MVNO
  • B2B
  • B2C
  • Wholesale

Prodapt’s offers deep expertise on order management and service fulfillment solutions, enabling robust end-to-end order management and service provisioning.

  • End-to-end integration of order management system with CRM and billing solution, resulting in streamlined processes across order-to-cash value chain.
  • Integration of order fulfillment systems of multiple services like- voice, video and data into a unified fulfillment platform.
  • Enabling customization and integration of catalogue management system, thereby accelerating the capability to launch tailored services throughout CSPs’ service portfolio.
  • Integration of order management system with underlying provisioning systems, bringing in highly efficient order fulfillment and delivery chain.
  • Managing complex order decomposition, and status tracking and bulk management of orders for quicker fulfillment and minimal order fallout.
+ Services Overview

Prodapt’s offers deep expertise on order management and service fulfillment solutions, enabling robust end-to-end order management and service provisioning.

+ Order Management
  • End-to-end integration of order management system with CRM and billing solution, resulting in streamlined processes across order-to-cash value chain.
+ Multi-Service Order Activation
  • Integration of order fulfillment systems of multiple services like- voice, video and data into a unified fulfillment platform.
+ Catalog Implementation
  • Enabling customization and integration of catalogue management system, thereby accelerating the capability to launch tailored services throughout CSPs’ service portfolio.
+ Order Provisioning
  • Integration of order management system with underlying provisioning systems, bringing in highly efficient order fulfillment and delivery chain.
+ Order Fallout Management
  • Managing complex order decomposition, and status tracking and bulk management of orders for quicker fulfillment and minimal order fallout.

Product Expertise

footer logo

Log in with your credentials

Forgot your details?