Monitoring & Support Services

Service providers across the world are facing tough challenges to sustain their revenue streams due to heavy utilization of bandwidth, intense competition, and high penetration from telecom operators and video service providers. Concurrently, rapidly changing usage patterns and dynamic customer preferences are making it necessary for providers to be absolutely agile and responsive towards customer engagement. There are various types of transmission operations; Prodapt has expertise in:

  • Optical Transmission (For Telco/Triple Play/Electricity)
  • Microwave Transmission (For Telco/Video)
  • Satellite Transmission (Video/Broadband)

Optical Transmission Network Services

An optical network is a type of data communication network built with optical fiber technology. It utilizes optical fiber cables as the primary communication medium for converting data and passing it as light pulses between sender and receiver nodes.

Microwave Transmission

Microwave is a descriptive term used to identify electromagnetic waves in the frequency spectrum ranging approximately from 1 GHz to 30 GHz. This corresponds to wavelengths from 30 to 1 cm. Electromagnetic waves propagate at the speed of light in vacuum/free space.

Microwave Network Management

  • End-to-End Network Monitoring: MW RING management, bandwidth utilization monitoring, hardware failures, performance trends, retransmission rate analysis, errors in the link, link AIS, loss of data, SSI/SNR analysis
  • Total Alarm Clearance

Prodapt provides fully managed services for organizations to monitor their own network of very small aperture terminals (VSATs). In addition, Prodapt helps manage the class of sophisticated hub equipment and software required to achieve maximum network performance and bandwidth and efficiency. Customers specify the locations they want served, the types of services or applications required at each location, and the expected service levels, and Prodapt takes care of them.

+ Monitoring Setup
+ Optical Network With Last-Mile Connectivity

An optical network is a type of data communication network built with optical fiber technology. It utilizes optical fiber cables as the primary communication medium for converting data and passing it as light pulses between sender and receiver nodes.

+ Microwave Transmission

Microwave Transmission

Microwave is a descriptive term used to identify electromagnetic waves in the frequency spectrum ranging approximately from 1 GHz to 30 GHz. This corresponds to wavelengths from 30 to 1 cm. Electromagnetic waves propagate at the speed of light in vacuum/free space.

Microwave Network Management

  • End-to-End Network Monitoring: MW RING management, bandwidth utilization monitoring, hardware failures, performance trends, retransmission rate analysis, errors in the link, link AIS, loss of data, SSI/SNR analysis
  • Total Alarm Clearance
+ Satellite Transmission

Prodapt provides fully managed services for organizations to monitor their own network of very small aperture terminals (VSATs). In addition, Prodapt helps manage the class of sophisticated hub equipment and software required to achieve maximum network performance and bandwidth and efficiency. Customers specify the locations they want served, the types of services or applications required at each location, and the expected service levels, and Prodapt takes care of them.

Prodapt Differentiators

Prodapt works with clients to build and implement innovative strategies and solutions to achieve the following.

  • Business Efficiency: Helps businesses operate more efficiently, innovate faster, serve their customers better, and derive competitive differentiation
  • Customer Satisfaction: Improves customer satisfaction and loyalty
  • Operational Efficiency: Reduces operational costs by shortening mean time to restore (MTTR) or avoiding service interruptions altogether
  • NPS: Improves the net promoter score (NPS)

footer logo

Log in with your credentials

Forgot your details?