Converged services provisioning and multiple plays require the implementation and maintenance of both operational and business systems. Prodapt offers OSS/BSS solutions that allow Communication Service Providers to focus on revenue generation and service deployment rather than manning OSS/BSS deployment. Our customers experience a return on investment through 24/7 customer service, cuts in support costs, and a faster time to service deployment and consequent revenues.
Prodapt covers all aspects of the OSS/BSS space, including service Fulfillment, Assurance and Billing across COTS and legacy applications; On a broader level our capabilities include:
| Fulfillment | Assurance | Billing & CRM | ||
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Service Activation
Order Management / Provisioning
NGN Service Provisioning
Subscriber Provisioning
Resource/Inventory Management
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Fault Management / Alarm Correlation
Work Force Management
Performance Monitoring and Reporting
Service monitoring and TT Handling
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Wholesale / Interconnect Billing, Rating, Mediation and Polling
Revenue Assurance Management
EBPP (Electronic Bill Payment and Presentment)
Customer Care
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