Independent Software Vendors (ISVs) primarily focus on innovation, which is a good way to stay ahead in the telecom industry. However, it is also crucial to focus on current customers in order to retain the cash flow necessary for R &D. The maintenance phase of the product lifecycle is widely considered the most critical cost factor for any ISV looking at continued profits over a span of time. Typically, ISVs spend in excess of 50% of their development dollars on sustenance.

To this end, ISVs need to find ways to reduce costs in order to increase profitability, without hampering the quality of products or services they currently deliver. By releasing patch updates and providing regular upgrades, feature enhancements and customer support at all levels, you are more likely to keep the customers you have so you can focus efforts on gaining new ones.

With our exclusive focus on the communications domain and unique mix of nearshore and offshore resources, we provide the following services to ISVs:

• Product Customization
• Migration & Porting Services
• Bug Fixing & QA
• Production Support & Product Line Maintenance